Contact Center Technology
1,090 open positions
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Forward Deployment Engineer FonioRemote €65k9mo Build and deploy AI phone assistant setups for SMBs, translating customer requirements into robust implementations including integrations, automations, and live optimization.
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Speech Science Technology Manager MotorolasolutionsRichardson, TX (TX145) $130k9mo Architect and lead development of real-time speech processing pipelines for voice-driven AI platforms serving retail workers.
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GTM Engineer Velory ABStockholm, Sweden 9mo Build AI-powered infrastructure for prospect identification, personalized outreach, and pipeline analytics to fuel revenue team growth.
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Associate Consultant CRM & CX (m/w/d) crossnative GmbHHamburg, HAMBURG 11mo Develop and implement customer-specific solutions for Customer Relationship Management (CRM) and Customer Experience (CX) for clients.
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CRM Manager & Consultant (m/f/d) Deutsche Lufthansa AGKöln, NORDRHEIN_WESTFALEN 11mo Configure CRM platform and build technical foundation for automated guided processes to control consultants in direct customer contact.
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Customer Support & Experience (m/w/d) Sportlädchen GmbHKöln 11mo Lead and optimize omnichannel customer support operations, implement AI-driven automation workflows, and manage CRM to enhance customer experience for an e-commerce fitness brand.
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Customer Experience Manager (CXM) – AI-Forward HappycoRemote 11mo Full-cycle Customer Experience Manager owning the complete journey (launch, implementation, adoption, retention, expansion) for 20 Mid-Market multifamily property accounts using AI-augmented workflows.
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Senior Consultant, NICE CXone - IEX/WFM TTEC DigitalAustin, TX 11mo Senior Consultant responsible for the overall development, testing, and delivery of the NICE CXone IEX solution, including design, configuration, and deployment.
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AI Consultant Engineer (all genders) NFON Hub sh.p.kRemote 11mo You will provide technical consulting and development of custom GenAI, chatbot, and voicebot solutions, ensuring smooth integration into existing customer systems.
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Product Experience Specialist (Part Time) LovableRemote 11mo Solve user problems end-to-end, improve support workflows, and feed product feedback to shape software development for a low-code platform.
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Senior Consultant Conversational AI (m/w/d) DeloitteBerlin 1y Senior Consultant driving strategic decisions and implementation of Conversational AI solutions for clients, focusing on Customer Service transformation via Chat and Voice channels.
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Customer Sentiment Specialist | Housing EliseAINew York City $70k1y Proactively call client on-site teams to gather sentiment, feedback, and insights while acting as a trusted partner between Customer Success and Product Solutions.
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IN_Manager_Conversational AI Developer_Advisory Corporate_Advisory_Mumbai PwCMumbai Shivaji Park 1y Develop and implement conversational AI solutions to enhance customer engagement and improve business operations.
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After Sales Business Developer (all genders) | Kundenservice Kaufland e-commerce Services GmbH & Co. KGRemote 2y Strategically develop and optimize customer service processes and tools for international online marketplaces, focusing on automation and AI integration to improve efficiency and customer satisfaction.
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Urgent Need Genesys Architect UsmSan Francisco, CA, us 9y Design, configure, and optimize Genesys Voice environments and telephony solutions for enterprise customer experience operations.
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Customer Experience LAAM TechnologiesNASTP, Lahore Building and leading the end-to-end Customer Experience function for a global South Asian fashion e-commerce platform, focusing on high-consideration, emotional purchases.
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Onboarding Specialist Inner AISão Paulo, Brazil Onboard new B2C AI virtual assistant clients, conduct daily sales-focused webinars, and drive upselling to increase ARR and reduce churn.
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Customer Success Executive Intern (Remote)
Eshal AIRemote
$19k–$33k
Trusted day-to-day contact for customers to ensure successful onboarding, coordinate with engineering, and maintain outstanding experiences.
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Solutions Support Specialist
Mon AmiRemote
$55k–$65k
Partner with Solutions Architects to support end-to-end product configuration and data migrations for public agency customers, ensuring accurate implementation of cloud-based solutions.
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Web Optimization & Personalization Manager
PandaDocRemote (
Own conversion rate optimization and the web experimentation program for PandaDoc's self-serve and sales journeys, including optimizing for AI agents.
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服务策略运营-体验与服务 ByteDance北京 Design and iterate artificial service delivery processes, build service knowledge systems, manage quality and training, and plan resource allocation to ensure stable service delivery.
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Senior Solutions Engineer
Maven AGIRemote
$160k–$180k
Lead technical demonstrations and proof-of-concepts for AI-powered customer support agents, designing tailored solutions to resolve complex customer issues autonomously.
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Customer Success Manager (CSM)
HuskyVoice.AI by AppEQBangalore Urban
$60k–$80k
Onboard new customers, assist with solution setup, conduct demos, and ensure product adoption for an AI Voice platform.
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Director, CX Business Systems
BrazeAustin
$184k–$234k
Lead the Post Sales/CX business systems analysts and technical program managers team to define and execute the strategic roadmap for the CX technology stack, driving AI adoption and operational excellence.
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AI Support Operations Specialist
SafetyWingRemote
Own and optimize an AI support agent for a global insurance/health platform serving remote workers, ensuring accurate, human-like responses and effective handoffs to human agents.
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Contact Center Manager, Western Africa West SunkingLagos, Nigeria Manage Sun King's inbound customer service and outbound customer engagement across Nigeria, Togo, Cameroon, and Benin, overseeing 355 people across in-house and outsourced teams to own the end-to-end customer contact experience.
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Onboarding Specialist (Spanish & English) - Contractor
SleekFlowRemote
Guide new customers through product setup, configuration, and integrations to ensure activation and adoption of an AI revenue-conversation platform.
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Technical Business Analyst (f/m/d) – B2C Omnichannel Magenta TelekomRemote €50k Translate business needs into implementable, end-to-end solution concepts for the e-commerce platform and design scalable omnichannel solutions connecting backend systems with customer journeys across channels.
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Senior Software Engineer – VoIP PodiumRemote · United States | Lehi Building a modern phone service for local businesses to collect and convert leads through AI agents.
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?Job Lead and scale a distributed technical support function for an international SaaS platform, focusing on automation, AI integration, and operational efficiency.
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Client Success Manager Bask HealthRemote $65k–$100k AI-first Customer Success Manager responsible for managing the full customer lifecycle, driving adoption, and leveraging LLMs to enhance patient and provider experiences.
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AI Agent Implementation Specialist SuperRemote $20k–$24k Transform customer SOPs, documents, and workflows into structured, accurate AI behavior for multi-channel AI agents (phone, SMS, email) in the real estate vertical.
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Senior Manager, Customer Centricity TabbyDubai, UAE Define and maintain standards for human-led customer conversations to resolve complex issues that LLM agents cannot handle, ensuring fair outcomes and high CSAT.
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Support AI Manager
EthosBengaluru
$127k–$223k
Lead the team building and safeguarding the quality of AI-powered support bots (voice, chat, email), ensuring builds match product specs and driving process improvements.
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Customer Experience Pillar Owner SkyUp & JoinUp!Remote Build and develop a unified end-to-end Customer Experience system ensuring a seamless customer journey across all touchpoints in a travel group.
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Frontline Strategist (Product Manager), FDE
WorkWhileRemote
Connect enterprise customers with Frontline Engineers to define, scope, and prioritize custom integrations and workflow tooling that solve specific operational constraints.
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