Product Experience Specialist
Core
Deliver world-class support and shape the future of Lovable by solving real user problems and feeding insights directly into product development.
Role type
Product Experience Specialist (Support)
Builds
Lovable (AI-powered software creation platform)
Domain
SaaS / AI
Deliverable
client delivery
Required skills
Analytical problem solving, B2C SaaS support experience, clear communication, initiative, curiosity, AI tool proficiency
Preferred skills
Hands-on experience with Lovable, Claude, and similar AI tools
Responsibilities
Own user problems end to end, improve support stack and workflows, feed product feedback to the team
Seniority
Mid-level (3+ years experience)
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