AI Agent Implementation Specialist
Core
Transform customer SOPs, documents, and workflows into structured, accurate AI behavior for multi-channel AI agents (phone, SMS, email) in the real estate vertical.
Role type
AI Agent Implementation Specialist
Builds
Customer-facing AI agents for real estate customer service automation
Domain
Real Estate + AI Automation
Deliverable
production ML models
Required skills
Prompt engineering, LLM usage, structured data formatting (Markdown, JSON, spreadsheets), QA testing, knowledge base creation
Preferred skills
Technical onboarding, customer engagement
Technologies
LLMs, AI agents
Responsibilities
Structure customer info (PDFs, links, docs) into AI-ready knowledge; Train agent behavior to customer specifications; Test and refine agent responses pre-launch; Monitor post-launch performance; Identify missing instructions or gaps; Meet with customers to kick-off engagements and gather feedback
Seniority
Mid-level, hands-on IC