CareerPlan

AI Consultant Engineer (all genders)

PrishtinaRemoteFull-time2025-11-21 → 2026-11-10

Core

You will provide technical consulting and development of custom GenAI, chatbot, and voicebot solutions, ensuring smooth integration into existing customer systems.

Role type

Senior IC AI Consultant Engineer (GenAI/LLM)

Builds

Custom GenAI, chatbot, and voicebot applications integrated into customer CRM, ERP, or contact center systems

Domain

Telecommunications and Customer Experience (CX)

Deliverable

production ML models

Required skills

Python, JavaScript, Prompt Engineering, LLMs, RAG, Text-to-Speech, Speech-to-Speech, API integration, Git, Debugging, Testing, Documentation

Preferred skills

Telecommunications knowledge (PBX, Contact-Center systems, UCaaS, SIP, VoIP, NGN)

Responsibilities

Analyze customer requirements and develop AI-based chatbot and voicebot solutions; Implement technical solutions using Python and JavaScript; Integrate applications into existing customer system landscapes; Conduct workshops and training sessions; Support critical phases like Hypercare and troubleshoot complex support cases; Act as the primary contact for customer projects and collaborate with cross-functional teams

Seniority

Senior, hands-on IC