Customer Success Manager (CSM)
On-siteNo visa sponsorship
Core
Onboard new customers, assist with solution setup, conduct demos, and ensure product adoption for an AI Voice platform.
Role type
Customer Success Manager
Builds
AI Voice platform for appointment booking, customer support, and lead qualification
Domain
SaaS / AI
Deliverable
client delivery
Required skills
onboarding, solution setup, product demos, relationship management, query resolution, feedback gathering, retention strategies
Preferred skills
SaaS experience, AI product experience
Responsibilities
Onboard new customers, understand requirements and assist with setup, conduct demos and training, build customer relationships, resolve queries, follow up for adoption, gather feedback, improve retention
Seniority
Junior, hands-on IC