Forward Deployment Engineer
Core
Build and deploy AI phone assistant setups for SMBs, translating customer requirements into robust implementations including integrations, automations, and live optimization.
Role type
Forward Deployment Engineer (AI/Telephony)
Builds
Production-ready AI voice assistant workflows, integrations, and deployment playbooks for customer environments.
Domain
AI/ML (Voice/Telephony) + SaaS for SMBs
Deliverable
production ML models | product features
Required skills
Solid coding skills, AI system & LLM understanding (Prompting, Tool-Use, RAG), workflow design, API/Webhooks/Integration patterns, cloud deployment & observability
Preferred skills
Voice/Telephony experience, n8n, TypeScript/Python, SQL, monitoring/tracing, GDPR
Responsibilities
Translate customer requirements into implementation plans, build and roll out fonio setups in production, implement third-party integrations, develop glue code for customer cases, debug production issues, create reusable deployment templates, provide product feedback
Seniority
Mid-level, hands-on IC