Product Experience Specialist (Part Time)
Core
Solve user problems end-to-end, improve support workflows, and feed product feedback to shape software development for a low-code platform.
Role type
Product Experience Specialist (Support & Product Feedback)
Builds
Lovable low-code platform for solopreneurs and enterprise teams
Domain
SaaS / Low-code development / AI-assisted software creation
Deliverable
client delivery | product features
Required skills
analytical problem solving, user empathy, documentation, process improvement, AI tool proficiency, B2C SaaS support experience
Preferred skills
experience with Intercom, hands-on usage of Lovable or similar AI tools
Responsibilities
Own user problems end to end, improve support stack, be the voice of the customer, grow scope into product and community engagement
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