Operations Management
1,226 open positions
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ETIC, Industry Manager - Manager PwCCairo - ETIC 24d Lead managed service delivery for outsourced processes including client interactions, data review, and quality control to help organizations streamline operations and reduce costs.
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Manager, Partnership Distribution Operation Support ManulifeDist.7, Ho Chi Minh 24d Lead a call center service hub and operational projects to drive customer engagement, improve persistency, and enhance operational capabilities for the Partnership Distribution (PD) channel.
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Manager Digital Correspondence EmpowerKA Bangalore 24d Leading email and general correspondence operations, driving research-based activities like Web SR and dashboard creation, and managing a team to ensure efficient service delivery for LMN and Core segments.
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HVAC Controls Project Team Leader JciFranklin-Tennessee-United States of America $89k–$89k24d Lead the day-to-day activities of a field Mechanical Install team, overseeing field execution, route planning, and staffing to deliver safe, profitable, and customer-focused results.
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Case Manager Lead MorganmorganjobsapplynowDetroit 24d Lead a team of 5 case managers and oversee a high-value inventory of approximately 50 personal injury cases from inception to litigation.
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Regional Field Service Manager WabtecSan Francisco, CA, us $79k–$79k24d Oversee field service operations for Wabtec transit products across the West Coast, leading a team of technicians to ensure reliability, operational efficiency, and customer satisfaction.
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Branch Manager - Healthcare Bidvest PrestigePretoria, Tshwane 24d Manage regional branch operations and service delivery to ensure customer satisfaction and contractual compliance.
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Senior Group Manager - Operations Wns-Global-ServicesCape Town, NA, za 24d Lead a team of operational leaders to deliver contractual and commercial performance through cost and profitability management while driving continuous improvement and excellent customer experience.
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Ingenieur*in / Techniker*in (m/w/d) Leiter*in zerstörungsfreie Werkstoffprüfung- Region Nord SgsRemote 24d Leading NDE material testing teams and managing the Service-Center Nord P&L while serving key customers.
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Contact Centre Manager MableSydney 24d Oversee day-to-day activities of the HomeMade contact centre team, ensuring exceptional service delivery and driving continuous improvement for older people self-managing their care.
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SW/App/Cloud Tech Support Manager AccentureBengaluru, BDC9A 25d Manage large to medium-sized teams and work efforts to identify, assess, and create solutions for complex operational problems within Accenture's Technology for Operations team.
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Service Centre Manager AvisbudgetAvenida Severiano Falco, Nº9 25d Lead Voice Quick Pass operations across multiple European sites and outsourced/BPO partners to deliver a digital customer journey and maximize ancillary revenue.
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Sr. Specialist - AAGI A&H Customer Service - Call Center 1↗ Allianz40, TH 25d Lead and supervise a customer service team to handle after-sale service, resolve escalated complaints, and drive continuous service improvement for Allianz Ayudhya customers.
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SUPERVISOR SVC↗ OtisJuárez, BCN, MX 25d Manage daily operations and training for field service teams, overseeing elevator and escalator repair and maintenance activities to ensure superior customer satisfaction.
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Regional Applications Manager ZeissgroupWixom, MI 25d Lead the safe, efficient, and profitable operation of a ZMS (Zeiss Measurement Services) group, coordinating customer contracted inspection, programming, and training services.
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Service Specialist EcolabGBR - England - London $30k–$30k25d Provide timely and cost-effective pest detection, elimination, and prevention solutions to commercial customers including restaurants, hotels, hospitals, and food processing plants.
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FBS Customer Care Supervisor (Call Center)↗ CapgeminiMX 25d Supervises call center team members to maximize positive customer experience, resolve inquiries, and ensure compliance with risk and regulatory guidelines.
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Front Line Manager - Auto Claims AvivaDartmouth (CA) 25d Lead a team of auto claims adjusters to drive performance, ensure file quality, and improve the customer journey through data-driven decision-making and coaching.
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Senior Manager of Claims - Security & Loss Prev↗ OntracRemote $140k–$140k25d Strategic leadership for claims operations, overseeing multiple teams to drive operational efficiency, accuracy, and scalability through advanced analytics and quality management.
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Project Manager, Field Operations↗ H&r BlockMO, US $63k–$63k25d Leading operational initiatives, processes, and support functions to enable effective service delivery across the Field Operations organization.
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Manager, Technical Support↗ NextivaGuadalajara, JAL, MX 25d Lead a large technical customer support organization through Supervisors, ensuring exceptional support while driving commercial results and revenue growth.
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Manager, Charging - EV Charging Deployment and Field Services FordAllen Park, MI, United States 25d Lead deployment, service, maintenance, and warranty operations for Ford EV charging hardware installed at customer sites, ensuring reliable infrastructure for businesses and accelerating EV adoption.
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Manager, Customer Resiliency Operations CapitaloneToronto, ON 25d Lead a team of operations associates to manage third-party collection and recovery agencies and law firms, ensuring regulatory compliance and optimizing recovery performance for customers in financial difficulty.
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Operations Leader↗ Department for Work and Pensions (dwp)Barnsley, ENG, GB $39k–$39k25d Lead a team in a telephony contact centre to deliver excellent customer service, drive performance, and reduce fraud and error in the benefit system.
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Workers Compensation Unit Manager TravelersCA - Rancho Cordova $104k–$104k25d Manage a team of Workers Compensation claim professionals, ensuring product quality, performance, and strategic staffing.
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Rostering Support Lead Achieve AustraliaSydney, New South Wales 25d Lead the Roster Support team to maintain safe and effective staffing levels across disability services, ensuring operational continuity and compliance with NDIS funding parameters.
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Group Administrator TalSydney, New South Wales 25d Support Team Manager and Underwriting Teams to deliver services against key metrics including SLA, quality, and compliance with legislative requirements.
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Call Center Supervisor - Credit Report Disputes (Hybrid) EnovaRemote $51k–$51k25d Leading and managing end-to-end credit report dispute resolution operations, overseeing a team to investigate, process, and resolve disputes efficiently.
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Responsable d'Exploitation Multitechnique H/F Veolia Environnement SAVaulx-en-Velin, Auvergne-Rhône-Alpes, fr $50k–$50k25d Strategic contract manager for a multi-site technical operations center covering Auvergne-Rhône-Alpes, ensuring operational, economic, and QHSE performance.
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Manager - Technology Support Services↗ WescoTlalnepantla, MEX, MX 26d Manage a team of technical professionals providing expertise to internal and external customers, implementing performance objectives and driving process improvement.
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Customer Experience Manager (CXM) - Collections AirliquidehrTulsa, OK - W. 7th St. 26d Lead a regional team of CX Supervisors and Specialists to manage overdue accounts, accelerate cash collection, and mitigate portfolio risk for an industrial gas supplier.
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Manager Customer Success Management↗ Diebold NixdorfAtizapán de Zaragoza, MEX, MX 26d Provides leadership and oversight to the Customer Success Management group, ensuring efficient contract processing, invoicing, payment processing, and service delivery while representing the company in retention situations.
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Technical Team Lead↗ InfosysCiudad de México, DIF, MX 26d Lead a team of technical executives in service desk operations, supervising day-to-day delivery, performance, and customer escalations.
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Team Leader - Engine Management Services (EMS) CaeShannon, IE 26d Lead a team and manage projects within the Engine Management Services department, focusing on operational coordination, resource management, and client relationship growth.
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Operations Manager↗ Mra Law Group, P.a.Desde casa, CO 26d Lead the day-to-day performance and continuous improvement of an Operations Department supporting an immigration law firm's clients, attorneys, and case production functions.
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Support Services Supervisor↗ Ontario One CallGreater Sudbury, ON, CA $73k–$73k26d Lead a team of Support Services Specialists as the first point of contact for excavators in Ontario, ensuring efficient handling of locate requests and troubleshooting system issues.
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Senior Recovery & Resolution Officer - 12 Month FTC↗ Northern TrainsBradford, ENG, GB $35k–$35k26d Manage complex appeals, escalated cases, and investigations regarding railway byelaws violations and debt recovery to ensure fair, consistent, and legally compliant outcomes.
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?Smart Home Consultant Team Manager (Job ID 3021926)↗ West Springfield, MA, US $54k–$54k26d Lead a team of 10-15 hybrid sales and technical engineers to conduct in-home security assessments, install smart home systems, and drive customer sales.
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Manager, Professional Services↗ RoutewareRemote $100k–$120k26d Lead a team of Implementation Consultants to deliver customer-facing projects, ensuring successful system deployment and data analysis for waste management clients.
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?Technical Support Manager↗ Remote 26d Lead and manage the day-to-day operations of a support desk for Managed Care and Community-Based Healthcare clients, ensuring SLA compliance and high-quality service delivery.
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Mortgage Broker Admin Manager / Financial Services Admin Manager (Hybrid, Day Shift) Lendi-GroupMakati, NCR, ph 26d Manage the Broker Admin team supporting Aussie mobile brokers and franchises to streamline operations and deliver high-quality service.
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Teamleider Energieprestatie SocotecReeuwijk, ZH, nl $54k–$54k26d Leading and coaching a team of 11 FTEs responsible for building energy performance assessments, calculations, and advisory services, while also performing on-site inspections in the Randstad region.
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Arbetsledare sälj ServaNet ABSundsvall, Sweden 26d Lead and support a team of ~10 sales and billing staff, translating business plans into concrete targets and activities to drive revenue and operational efficiency for a municipal fiber network operator.
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Manager, MSA Operations and Client Services ASEAN↗ Tüv SüdS00, SG 27d Lead and oversee Management Systems Assurance (MSA) service operations across ASEAN, ensuring efficiency and consistent high-quality service delivery.
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