Termite Service Manager
Core
Lead a field service operation for pest control, ensuring top-notch service delivery and customer satisfaction while training and developing the team.
Role type
Service Manager (Pest Control)
Builds
Field service operations for residential and commercial pest control
Domain
Pest control / Home services
Required skills
Leadership, team motivation, customer service, training and development, scheduling and routing, inventory management, safety compliance, recruitment
Preferred skills
Sales experience, empathy, integrity, innovation adoption
Technologies
Sales software, scheduling/routing tools, PPE, ladder, respirator
Responsibilities
Lead an entire service operation, motivate the service team, conduct professional interactions with customers and coworkers, assist with recruiting, train and develop field technicians, lead training meetings, oversee ride-along programs, ensure customer expectations are met through inspections and service delivery, champion innovation in products and technology, monitor scheduling and inventory for efficiency.
Seniority
Mid-level, hands-on IC leader