Onboarding Calculations Team Manager (6 month FTC)
On-site
Core
Coordinate and allocate work across the Onboarding Calculations team to ensure service levels and customer deadlines are met.
Role type
Team Manager (Operational Delivery)
Builds
Operational delivery for institutional retirement and protection solutions
Domain
Financial Services / Insurance / Pensions
Required skills
Workload management, Team coordination, Performance tracking, Data analysis, Stakeholder communication, Prioritization
Preferred skills
Pensions experience, Financial services experience, Coaching experience
Responsibilities
Allocating and prioritising work, Balancing team workloads, Monitoring workflow queues, Supporting consultants with queries, Tracking team performance and quality, Providing data and analysis for management information