Provider Data Operations Supervisor
Core
Coach, develop, and motivate a team to support a best-in-class lean operation for provider data, partnering with managers to improve productivity and process efficiencies.
Role type
Supervisor (People Management & Operations)
Builds
Provider data operations team output and departmental metrics
Domain
Health Insurance / Data Operations
Deliverable
dashboards & analysis
Required skills
People management, Operations management, Data analysis, Root-cause analysis, KPI tracking, Hiring, Compliance, Excel, Google Sheets, JIRA, SQL
Preferred skills
Analytics tools (Tableau, Looker), Process improvement, Lean Six Sigma
Technologies
Excel, Google Sheets, JIRA, SQL, Tableau, Looker
Responsibilities
Create, gather, analyze, and interpret data and metrics; Conduct root-cause analysis on systemic issues; Maintain and communicate reporting on assigned team KPIs; Hire and manage a team of colleagues; Collaborate with stakeholders on change management and risk mitigation.
Seniority
Mid-level Manager