AO5 Senior Business Support Coordinator
Core
Lead the overall function and performance of a business support section, overseeing field-based and business support employees while providing high-level administrative assistance and advice.
Role type
Senior Business Support Coordinator (Team Lead)
Builds
Business support operations and service delivery for a government client
Domain
Government administration and business support
Required skills
Advanced Microsoft Excel, team leadership, performance management, coaching and training, data analysis and reporting, process improvement, business initiative implementation, stakeholder management, conflict resolution, strategic advising
Preferred skills
Experience in complex organizations, inclusive leadership, diversity and inclusion strategy
Technologies
Microsoft Excel, integrated business management systems
Responsibilities
Lead and coach employees to strengthen skills, manage staff performance and professional development, coordinate business initiatives, analyze operational data to identify trends and risks, advise senior management on operational matters, ensure compliance with business systems, resolve escalated customer enquiries, promote a safe and equitable working environment
Seniority
Senior, hands-on IC with leadership responsibilities