Assistant Litigation Team Leader - Volume
Core
Lead and develop a team of Case Handlers in the Volume Motor department while managing a personal caseload of complex/higher value litigated files.
Role type
Assistant Team Leader (Litigation)
Builds
Litigation case outcomes for motor insurance clients
Domain
Legal services / Motor insurance litigation
Deliverable
client delivery
Required skills
People management, case triage and allocation, performance management, SLA monitoring, financial target management, team coaching, regulatory compliance, MS Office, case management systems
Preferred skills
RTA litigation experience, supervision/mentoring experience, 3E system experience
Responsibilities
Develop high-performance culture, manage individual performance and career conversations, triage and allocate cases, review client files for SLA adherence, manage monthly MI and billing submissions, maintain personal complex caseload, drive continuous improvement initiatives, support client business development
Seniority
Senior, hands-on IC with supervisory duties