Operations Management
2,842 open positions
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Team Leader CnxPHL Quezon City - UP Tech 2, PH 14d Supervise a group of call center associates to achieve performance metrics and ensure customer service KPIs are met.
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Teamleitung (m/w/d) Unterhalt und Außendienst im Jobcenter AfB Stadt BottropBottrop, NORDRHEIN_WESTFALEN 14d Leading a team of ~8 staff in maintenance and external services for the Jobcenter, handling complex legal cases, court representation, and preventing benefit fraud.
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Manager, Customer Care ThermofisherBudapest, Hungary 14d Manage and develop customer service teams to ensure effective order management, customer support, and process improvement initiatives.
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Quality Analyst (Catalan- speaking) - Remote AV01↗ ConcentrixRemote $22k14d Lead, support, and motivate a team of Customer Service Advisors to achieve performance targets and deliver excellent customer experiences.
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Gestor del Servicio / Service Manager↗ Cinte Colombia 14d Manage operational relationship with clients and consultant experience to ensure service continuity, quality, and profitability.
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Teamleiter Lebensversicherung (gn) PS Direkt GmbH Co. KGRemote €70k–€84k14d Lead a team of 11 in application service and risk assessment, optimizing processes and systems while ensuring high service quality.
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Customer Service & Sales Manager BritishcouncilBudapest,Hungary 14d Lead a customer service team to deliver exceptional experiences across multiple channels while driving sales and retention objectives for British Council courses and services.
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Teamleitung (m/w/d) DirektServicCenter Inbound Volksbank pur eGKarlsruhe, Baden, BADEN_WUERTTEMBERG 14d Leading and optimizing an inbound customer service team within a sales/dialog center, focusing on strategy implementation, team development, and digitalization of customer contact points.
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Business Manager (Contact Center con inglés)↗ The Adecco GroupValencia, Valencian Community, Spain €35k14d Lead international contact center operations, ensuring KPI compliance, client satisfaction, and service profitability while acting as the primary client liaison.
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Director/a Zona↗ Empresa ConfidencialMadrid, Community of Madrid, Spain 14d Leading the integral business direction for a transport company's territory in Madrid, overseeing operations, economic management, and teams to meet strategic objectives.
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Technical Operations Manager↗ Sigmar RecruitmentCork, County Cork, Ireland 14d Manage day-to-day operations for field service, equipment installation, and stainless steel fabrication teams supporting hospitality and foodservice customers.
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Supervisor, Customer Care (Hybrid) StrykerFlower Mound, Texas, US $78k–$168k14d Oversee a Customer Care team responsible for order management, customer quotes, service issue resolution, and operational support.
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HVAC Branch Service Manager JciAlbany GA Branch, US $100k–$150k14d Owns day-to-day tactical local service business processes and team management to ensure customer satisfaction and financial objectives are met.
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Distriktschef till KONE, Stockholm KoneKista, SE 14d Leading a district of service technicians to deliver world-class elevator and escalator maintenance and service in Stockholm.
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Head of Service Operations ZeissgroupUSA - NC Huntersville 14d Leading operational performance, scalability, and continuous improvement of the Service and Customer Care organization for ZEISS' EM and XRM products.
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Contact Center Manager NVIDIAUS, CA, Santa Clara $72k14d Lead and manage a global contact center team handling inbound customer and partner inquiries, transforming interactions into innovative opportunities while driving operational excellence.
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Unemployment Compensation Team Leader - Multiple Vacancies MaineNo Address - Augusta, US $62k–$88k14d Lead a team of professional, technical, and clerical staff to manage unemployment benefits operations, ensuring accurate benefit payments and high-quality service for claimants and employers statewide.
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Chile - Customer Delivery Manager (CDM) - Managed Print Services (MPS) HpLas Condes, Region Metropolitana de Santiago, Chile 14d Own operational relationships and drive SLA delivery for Managed Print Services (MPS) customers, managing risks, scope, resources, and cost.
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Team Leader - Claims & Estates NetwealthMelbourne Office 14d Lead the assessment and administration of deceased member accounts, superannuation claims, and insurance claims (Permanent Incapacity, Terminal Illness, Financial Hardship) while providing hands-on technical support and coaching.
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Teamleider Openbare Veiligheid en Vergunningen (OV&V) All About WorkStadskanaal, Provincie Groningen 14d Temporarily lead a team within the Public Safety and Permits domain, ensuring continuity in service delivery and professionalization of work processes.
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SERVICE DELIVERY MANAGER (M/W/D) Arbeitsort: DORTMUND Rüdiger MohneItalia 14d Single Point of Contact responsible for building and maintaining client relationships, coordinating delivery teams and external partners, and ensuring contractual service execution.
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Roadside Assistance Territory Manager, Southwest region Bosch-GroupRemote 14d Manage contractor relationships and territory plans to ensure delivery of roadside assistance services meeting quality and financial targets.
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Teamleider Customer Service | Teamleider ASM EurofinsBarendrecht, ZH, nl €61k15d Leading the customer service team to ensure customers experience the best service daily, focusing on operational and tactical challenges to ensure smooth processes and continuous improvement.
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Operations Manager Dish-NetworkGrain Valley, Missouri $84k15d Lead and develop field operations across local and remote markets, overseeing Field Service Managers, Inventory Specialists, and field technicians to ensure operational performance, safety, and customer experience.
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Customer Experience Manager (V/M/X) Veolia Environnement SAGent, Vlaanderen, be 15d Leading and developing a Customer Care team of 30-50 employees for Large, Key, and Public Accounts to enhance customer satisfaction and operational efficiency.
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Responsable d'agence services techniques F/H PARTNER STRATEGY RHFrance €36k–€48k15d Pilot a technique agency, driving performance, client satisfaction, and team management across commercial, operational, and technical dimensions.
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Líder de Cartera Relacional Banco AztecaAtlixco, Puebla 15d Formar un equipo de alto desempeño para garantizar la cobranza efectiva e investigación con calidad, construyendo relaciones de largo plazo con los consumidores.
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Customer Experience Manager Delivery-HeroTaguig, ph 15d Manage day-to-day operations of foodpanda's customer service team, ensuring availability and handling escalations across multiple channels.
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Customer Service, Escalation - Team Manager (Hindi) AgodaBangkok (One Bangkok Office) 15d Lead a team of Customer Satisfaction & Incident (CSI) specialists handling complex, high-risk escalations, regulatory matters, and critical incidents for Agoda's global customers.
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Field Operations Manager - Field Services & Automation HoneywellPerth, Western Australia 15d Leading a team of Field Service Engineers and Specialists to deliver safe, efficient, and high-quality service outcomes across the Pacific region for Industrial/Process Automation verticals.
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Corporate Benefits Future Team Leader - Hybrid or Remote, AUS Wide Flight CentreRemote 15d Lead a national team of consultants servicing existing clients and acquiring new leisure enquiries for Corporate customers.
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Service Manager/Foreman Brandt TractorMount Gambier, South Australia 15d Lead the day-to-day operations of the Service Department, ensuring operational efficiency, team performance, and customer satisfaction for agricultural and heavy equipment.
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Operations Manager - Support Opteon Property GroupSydney, New South Wales $101k15d Oversee offshore outsourced support operations for property valuation teams, managing quote requests, customer enquiries, and valuer support.
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WA State Leader, Workplace Risk WtwPerth, Western Australia 15d Lead the Western Australian Workers' Compensation Consulting practice, driving revenue growth, client retention, and operational excellence in the workers' compensation domain.
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Senior Technical Executive (Call Centre) SjSingapore 15d Lead day-to-day operations of a 24/7 Facilities Management Call Centre, supervising agents, managing escalations, and ensuring service excellence across multiple client hotlines.
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?Service Manager↗ นนทบุรี, 38, TH 15d Lead the service organization in Thailand to transform the installed base into sustainable growth through proactive customer engagement, lifecycle services, and P&L management.
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Manager, Account Management (Mid-Market)↗ Accurate Background, Inc.MH, IN 15d Lead a team of Account Managers to retain, grow, and strengthen a portfolio of mid-market B2B clients in the background screening industry.
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Manager Operational Quality Control↗ United Concordia DentalPA, US $79k–$127k15d Manage the quality, accuracy, compliance, and operational performance of the Electronic Enrollment function, overseeing a team responsible for client onboarding, file configuration, and production implementation.
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Editorial Services Manager↗ Taylor and FrancisDL, IN 15d Lead day-to-day delivery of centralized editorial services for Taylor & Francis, managing operational performance, quality, and workflow for Co-ordinator teams to support academic publishing and scholarly content.
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Manager Operational Quality Control HighmarkhealthPA, Working at Home - Pennsylvania, US $79k–$127k15d Manage the quality, accuracy, compliance, and operational performance of the Electronic Enrollment function, overseeing a team responsible for client onboarding, file configuration, and production implementation.
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Operations Project Manager↗ HrworkBangkok, Bangkok City, Thailand 15d Oversee end-to-end installation order processes, financial operations, and service delivery quality for overseas markets, ensuring revenue and gross profit targets are met.
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Consultor Customer Care, Claims e Backoffice B2C - Substituição de Licença de Maternidade - Lisboa↗ EndesaLisboa, Lisbon, Portugal 15d Coordinate daily B2C customer care operations, claims, and backoffice processes for Portugal, ensuring SLA compliance, backlog reduction, and cross-functional alignment.
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Italian Operations Team Leader - Fluent in Italian – All Genders – Oporto – Permanent Contract – Hybrid↗ Bnp Paribas CardifPorto, Porto, Portugal 15d Lead Italian operations for a Shared Service Center, ensuring business continuity, compliance, and process optimization for internal and external clients.
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Regional Field Service Manager DanaherRemote $130k–$148k15d Lead a team of Field Service Engineers to deliver equipment uptime, service execution, and customer satisfaction for life sciences and diagnostics clients.
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