Operations Management
2,840 open positions
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Head of Network Operational Performance and Reporting New Zealand GovernmentWairarapa, North Island 12d Lead the performance capability for the Network Operations Group, establishing how to measure, understand, and improve network and service delivery performance.
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Service Team Leader: Inbound Oneplan Underwriting Managers Ltd.South Africa 12d Lead the inbound service team to execute customer segment strategy, drive profitability, and ensure a best-in-class client experience across omni-channels.
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Call Centre Manager, Bloemfontein Mirna Butler RecruitmentCape Town City Centre, Cape Town Region 12d Lead a Bloemfontein-based call centre team to drive customer satisfaction, operational excellence, and service level targets.
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Service Delivery Manager - Customer Care 4C Genpact Ltd.Randburg, West Johannesburg 12d Oversee day-to-day customer care operations, manage team performance against SLAs/KPIs, and drive service enhancements for global enterprises.
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Customer Service Manager (Randburg) Placements24Randburg, West Johannesburg 12d Lead a customer service team to enhance client satisfaction, retention, and brand reputation through strategy execution and operational management.
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Service Manager RollinsLexington, Kentucky $55k–$65k12d Lead a service operation for pest control, ensuring top-notch service, safety, and customer satisfaction while training and developing field technicians.
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Call Center Operations Manager Resolv.GlobalDavao City, Philippines 720k–960k12d Lead contact center operations in Davao City, managing client programs, teams, and performance to meet SLAs and business objectives.
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Practice Support Manager RSMPerth, Western Australia, AU 12d Operational manager for the Business Advisory practice, partnering with senior leaders to manage team operations, financial performance, and client service delivery.
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Associate Field Manager - Call Center (Fixed Term Contract) GiveDirectlyKenya 12d Lead a call center team conducting outbound follow-ups with cash recipients via phone and in-person field visits in Kitui, ensuring high quality and performance against KPIs.
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Senior Account Manager Rr-DonnelleyMiami, FL, us 12d Strategic operations and client services leader overseeing service delivery, operational excellence, and financial performance for a prestigious international law firm across multiple locations.
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Team Manager | Telco SutherlandTaguig, //NCR, ph 12d Manage a team of 10-15 associates to improve Customer Experience metrics (Resolution and CSAT) through coaching, compliance audits, and action plans.
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Interim Pension Manager - Wealth Operations AvivaDublin, Leinster, IE 12d Lead operational delivery across pension business ensuring excellent customer outcomes, strong operational performance and effective risk management.
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Assistant Litigation Team Leader - Volume Clyde and Co LLPEdinburgh, Scotland, GB 12d Lead and develop a team of Case Handlers in the Volume Motor department while managing a personal caseload of complex/higher value litigated files.
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Senior Operations Manager NationwideNorthampton, England, GB 12d Lead the Loan Servicing and Securities Team to deliver post-loan servicing, account administration, payment mandates, and collateral management for complex commercial lending facilities.
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Manager, Corporate Client Services, Group Tech & Operations United Overseas BankSingapore, Singapore, SG 12d Deliver high-quality service to corporate customers across calls, emails, written correspondence, and digital channels while leading a team of Customer Service Officers.
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Customer Operations Manager Horizon PowerBentley, Western Australia 12d Lead a critical customer-facing portfolio spanning service delivery, operational performance, compliance, and continuous improvement for regional WA communities.
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COORDENADOR (A) DE EXPERIÊNCIA DO CLIENTE E NEGÓCIOS↗ Grupo EnergisaJoão Pessoa, Paraíba, Brazil 12d Lead the Customer Experience and Business team to achieve business plan objectives and drive customer satisfaction programs.
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Regional Service Performance Manager – LATAM↗ Confidential CareersMexico City, Mexico 12d Drive consistent service performance across the installed equipment base in LATAM, ensuring regional visibility on equipment status, operational risks, and improvement opportunities.
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General manager Fix It GroupFix-it Group $170k12d Lead a $10M residential home services operation in Tucson, AZ, driving revenue growth, profitability, and team development.
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EAP Operations Manager↗ OptumDublin, County Dublin, Ireland 12d Leading a team of counsellors and wellbeing professionals to deliver services across Optum's onsite EAP portfolio, ensuring contractual obligations and SLAs are met.
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Bereichskoordinator (m/w/d) DIS AG GermanyNürnberg, Mittelfranken, BAYERN 12d Lead and develop a team of specialists, coordinating workflows and ensuring efficient task distribution for a client.
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Teamleiter (m/w/d) Interact Tele Service AG StendalStendal, SACHSEN_ANHALT 12d Qualifying, developing, and leading a team of 10-15 employees while managing daily operational business.
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Leiter Vertriebsinnendienst (m/w/d) Erhardt Markisenbau GmbHBurtenbach, BAYERN 12d Leading the internal sales service (Vertriebsinnendienst) for awnings, terraces, and glass systems, managing two teams and ~15 employees to ensure high service levels and process efficiency.
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Stelv. Teamleiter Forderungsmanagement / Inkasso (m/w/d) PS Direkt GmbH Co. KGKöln, NORDRHEIN_WESTFALEN €52k–€69k12d Senior team lead for debt collection and legal recovery, managing complex cases and supporting colleagues in operational recovery processes.
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SPS Programmierer m/w/d TriTec HR GmbHSassenberg, Westfalen, NORDRHEIN_WESTFALEN €55k–€60k12d Strategic and operational leadership of the Customer Care and After Sales department, including team management, key account support, and service business expansion.
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Team Leader, Quality Services↗ MedavieNew Brunswick, Canada CA$88k–CA$99k12d Lead the Life & Critical Illness Claims and Appeals teams, ensuring consistent, fair, and timely adjudication practices for Life, Disability, and Critical Illness claims.
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NTW Services Eng Manager CENAM CAR South↗ Ericsson 12d Service Delivery Line Manager responsible for aligning service sales with unit resources, managing internal workforce and ARPs/ASPs, and ensuring execution within OHS requirements.
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Client Services Manager↗ Wenco International Mining Systems $120k–$140k12d Lead the North America Client Services team to deliver fleet management systems and upgrades for surface mining equipment clients, ensuring high system availability and safety.
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Regional Service Manager↗ StillRio de Mouro, Lisbon, Portugal 12d Regional Service Manager responsible for sales and profitability targets, service team operations, and customer service levels for intralogistics equipment.
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Trilingual Team Leader (French+ENG+ESP)(BPO/Call Center EXP)(Remote position) TaskUsRemote 12d Lead and mentor a high-performing team in a BPO/Call Center environment, driving problem-solving and scalable solutions.
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Manager DesjardinsMontréal, CA 12d Manage a large subset of sales or operations activities or a specialized support sub-function, administering service offers and implementing business plans.
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Responsable SAV/Maintenance H/F – Systèmes Sécurité incendie/SSI Chubbfiresecurity16 Avenue Pythagore, 33700 Merignac, France 12d Manage a team of 9 technicians and oversee the maintenance, troubleshooting, and service operations for fire safety systems in industrial, public, and commercial sites.
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Manager, Customer Solutions HusqvarnagroupOlathe, KS, US 12d Oversee daily operations of the customer service department and coach Customer Solution Reps to ensure high-quality customer experiences.
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BBVA Allianz - Customer Experience Project & Operations Support↗ Allianz EspañaMadrid, Community of Madrid, Spain 12d Provide operational and project support to the Customer Experience team, tracking KPIs, facilitating execution, and collaborating on cross-functional initiatives to optimize customer experience.
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Manager, Field Sales CableoneGulfport MS, US 12d Lead a team of Residential Connectivity Sales Supervisors to meet sales goals and enhance customer experience for cable and internet services.
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Regional Operations Manager↗ TpBangkok City, Thailand 12d Regional point of contact for service-related topics, representing the region within the Global Account Team and to the client, ensuring performance alignment across sites.
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Leitung (m/w/d) des Teilbereichs „Zahlungsabgleich/ Vollstreckung, Allgemeine Ordnungswidrigkeiten.. Ministerium des Innern u. für Kommunales Referat Z/3Gransee, BRANDENBURG 12d Lead a team of ~45 staff in the Central Fine Office of the Brandenburg Police, managing payment reconciliation, enforcement, and processing of traffic violations, heavy traffic offenses, and accident-related cases.
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WORKSHOP MANAGER CWS TMS GUADALAJARA↗ ScaniaTlalnepantla, MEX, MX 12d Oversees a team of technical service representatives, manages key customer relationships, and serves as an expert for complex technical queries.
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Product Support Manager↗ CaterpillarMidland, TX, US $128k–$193k12d Lead problem solving and quality implementation for product support, setting service standards and improving repairability/maintenance for oil & gas equipment.
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?Operations Manager↗ Boerne, TX, US 12d Hands-on leader owning day-to-day department performance, production, quality, and accountability culture.
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Branch Manager↗ Easy IceOdenton, MD, US 12d Owns branch P&L, drives revenue and profitability, leads team, manages operations, and ensures customer satisfaction for commercial ice machine subscriptions.
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Account Recovery Supervisor (Italian C1) CnxROU Burcharest 46D-46E 48 Pipera Street, RO 12d Lead strategic initiatives and manage outsourced collection activities to drive operational excellence and team performance in the Italian consumer finance market.
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Managed Services - Data Visualization - Manager↗ PwC Acceleration Center IndiaBengaluru East, Karnataka, India 12d Managing outsourced services and delivery teams to streamline client operations, optimize processes, and ensure project success within the Assurance practice.
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Technical Services Manager↗ Rentokil InitialVancouver, British Columbia, Canada $80k–$90k12d Provides remote and on-site support to District offices for site assessments, risk analysis, and operations coaching to improve pest control quality and customer retention.
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