HVAC Service Operations Manager 1
Core
Manages a truck-based HVAC service business, driving labor and material revenue, gross margin, and service asset management while ensuring operational excellence.
Role type
Senior Operations Manager (HVAC Service)
Builds
Truck-based service operations and customer satisfaction
Domain
HVAC industry + Service Operations
Required skills
HVAC field expertise, team leadership, financial forecasting, safety compliance, contractor relationship management, recruitment and retention, performance management, change order management
Preferred skills
Bachelor's in technical field, supervisory experience, site coordination, project management, digital HVAC controls knowledge, service management software proficiency, financial accounting systems, Microsoft Office
Technologies
Service management software, financial accounting systems, Microsoft Office
Responsibilities
Set and monitor team growth and profitability goals; lead service team for productivity and quality; manage customer relationships and warranty issues; forecast labor and manage overhead; recruit and retain staff; conduct performance reviews; approve time sheets and safety compliance; pursue additional work via change orders; manage contractor and client relationships
Seniority
Senior, hands-on IC with management responsibilities