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Operations & People
› Operations Management
Operations Management
2,790 open positions
Commercial Transportation Insurance Operations Manager
Acrisure
709 S Harbor City Blvd, Suite 300 - MELBOURNE, FL, US
1mo
Manage operations for the Commercial Insurance Transportation team, driving efficiency, service quality, and business growth.
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Business Owner (m/w/d) Digitale Serviceprozesse & Tools
Zeppelin Baumaschinen GmbH
Garching bei München, BAYERN
1mo
Oversee and develop digital after-sales processes and tools for the service organization, ensuring alignment with company strategy and service requirements.
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Senior Teamleiter Outbound/Telekommunikation (m/w/d)
KIKXXL
Bottrop, NORDRHEIN_WESTFALEN
1mo
Leading a team of customer advisors and junior managers in an outbound telecommunications contact center, driving campaign execution and team performance.
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Operations Account Manager
Abb
USA, NC, Mebane
1mo
Lead a team to coordinate customer support processes and order fulfillment for local sales units, ensuring quality, volume, and on-time delivery from inquiry to after-sales service.
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Senior Analyst - TV Activation
Dentsuaegis
DGS India - Chennai - Anna Nagar Tyche Towers
1mo
Manage a team and provide operational support for the end-to-end client lifecycle, including campaign coordination, budget maintenance, reporting, and audit.
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Manager, Corporate Client Services, Group Tech & Operations
Uobgroup
Central Region (City Area), SG
1mo
Lead a team of Customer Service Officers to deliver high-quality service to corporate customers across digital channels and handle escalated cases.
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Claim Investigator
Manulife
Jakarta, ID
1mo
Lead a team of claim investigators to assess, validate, and process insurance claims while identifying fraud trends and ensuring regulatory compliance.
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Projektleiter Inbound (m/w/d)
KIKXXL
Bottrop, NORDRHEIN_WESTFALEN
1mo
Managing inbound and outbound campaigns, leading a team of up to 50 employees, and driving revenue planning and account development.
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Delivery Center Manager| Manager DTS
PwC
Piracicaba, BR
1mo
Manage outsourced service delivery operations, data processing, and quality controls for clients while leading a multidisciplinary team in a delivery center.
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Field Service Supervisor
Genpt
USA MOT Birmingham Belt Shop AL68
1mo
Lead a field service team to oversee technicians, ensure effective work performance, and manage customer expectations for service delivery.
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Teamleiter ITK (w/m/d) in Nürnberg
Telcat Multicom GmbH
Nürnberg, Mittelfranken, BAYERN
€72k
1mo
Leading a service technician team to ensure work quality, optimize workflows, and handle technical escalations for clients in information and communication technology.
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Business Services Manager
Job Details
Sydney, New South Wales
$133k
1mo
Lead a team to manage critical business services, administration, and corporate support across Greater Sydney Parklands, ensuring efficient and compliant operations.
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Customer Service Team Leader
Neilson Financial Services
Sydney, New South Wales
1mo
Lead and develop a team of Customer Care agents to deliver outstanding service outcomes, manage KPIs, and ensure compliance within a regulated life insurance contact centre.
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Dispatch Lead
Via
Park City
$55k
1mo
Lead a frontline operations team responsible for customer support and real-time dispatching functions, ensuring operational excellence and empathetic service delivery.
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Team Lead - Member Care - Orlando
CLEAR - Field
MCO
$55k
1mo
Lead and develop a team of Member Care specialists to deliver high-quality, consistent member experiences across channels while managing daily operations and driving continuous improvement.
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Citizen Services Supervisor
Verramobility
AZ_Mesa_HQ
1mo
Lead a team in delivering customer service operations, managing performance, and resolving escalated issues.
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Service Manager
Rollins
Pawtucket, Rhode Island; Warwick, Rhode Island; Providence, Rhode Island; Attleboro, Massachusetts
$72k
1mo
Lead and manage a pest control service team to deliver quality inspections, treatments, and customer satisfaction for residential and commercial clients.
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Vendor Operations & Governance Specialist
Twilio
Remote
$117k
1mo
Oversee and optimize global vendor partnerships for contact centers, ensuring SLA compliance, quality standards, and operational benchmarks.
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Account Supervisor
Rr-Donnelley
New York, NY, us
$53k
1mo
Independent leader managing day-to-day people, operations, and client relationships within an account to ensure service delivery and client satisfaction.
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Teamleiter Servicetechniker (m/w/d)
Ista Express Service Gmbh
Leipzig
1mo
Leading a team of 15-20 service technicians responsible for heating and plumbing installation and maintenance processes.
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Branch Manager Trainee
Rollins
Louisville, Kentucky
$75k
1mo
Leading a high-performance pest management operation to drive revenue growth and customer satisfaction while cultivating a motivated team.
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Teamleiter Servicetechniker (m/w/d)
Ista Express Service Gmbh
Hannover
1mo
Leading a team of 15-20 service technicians to manage administration, coordination, and quality of the assembly process.
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Service Center Manager
Rollins
Miami, Florida
1mo
Manage operations of a pest control service center, including budget, equipment, and team development while delivering residential and commercial pest control services.
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Team Manager (Gurugram)
Agoda
Gurgaon
1mo
Manage a contact center team to ensure efficient service delivery, meet KPIs, and drive continuous improvement in customer support operations.
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Responsable de Operaciones de Redes de Alcantarillado
Veolia Environnement SA
Remote
1mo
Lead technical teams and oversee operational planning, monitoring, and service quality for sewerage networks within a specific perimeter.
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Head of Business Operations
Ericsson AB
Stockholm, Sweden
1mo
Manage service delivery resources and align operational execution with sales strategies to ensure contract-conforming deliveries.
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Supervisor, Insurance Claims Operations
Doordashusa
Tempe, AZ
$110k
1mo
Lead a team of Claims Specialists to manage insurance claims for DoorDash's delivery platform, integrating AI and automation to improve efficiency and customer experience.
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Leitung (m/w/d) Abrechnung
Stadtwerke Augsburg Holding GmbH
Remote
1mo
Leading the billing team (~20 employees) for a municipal utility company, overseeing billing processes for business, household, and commercial customers across energy, mobility, and water sectors.
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HVACR Service Operation Team Leader
Jci
Zola Predosa-Bologna-Italy
€45k
1mo
Lead a team of field service technicians to deliver high-quality HVACR service support, including repairs, preventive maintenance, and resource planning for customers in North East Italy.
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TeamleiterIn Service m/w/d für Aufzüge in Mainz / Wiesbaden
Kone
Wiesbaden, DE
1mo
Leading a team of elevator service technicians to ensure reliable maintenance and service operations for customers in the Mainz/Wiesbaden region.
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Head of Client Operations (m/w/d)
Everfield
Germany - Krumbach | Hybrid
1mo
Lead a 15-person support and consulting team to drive operational excellence, customer satisfaction, and revenue growth for a B2B SaaS laundry software company.
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Leitung eines Hörakustikstudios (w/m/d)
Fielmann
Brig-Glis, CH
1mo
Lead a hearing aid studio team, ensuring smooth operations, customer satisfaction, and staff development while providing individual hearing aid consultations and selecting optimal hearing systems.
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Field Service Team leader- Grid Automation
Hitachi
Raleigh, North Carolina, United States
1mo
Manage and develop a team of Service Engineers to oversee field service, commissioning, troubleshooting, maintenance, repair, and modernization of power system automation and communication solutions for utility, industrial, and infrastructure customers.
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Teamleiter Kundenservice (m/w/d) - Customer Service
TAS ToolBox GmbH
Berlin, BERLIN
1mo
Leading and managing a customer service team to ensure reliable operations, high service quality, and employee development within an insurance service center.
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Support and Services Manager
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Cansel
Burnaby, British Columbia, Canada
1mo
Oversee the delivery of expert services including consulting, implementation, and technical support, acting as a bridge between internal teams and customers to ensure projects are completed on time, within budget, and to client satisfaction.
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Abteilungsleiter/in für den Kunden- und Netzservice (m/w/d)
Stadt Heiligenhaus Verwaltung
Remote
1mo
Leading the Customer and Network Service department for a municipal utility company, managing teams, optimizing service processes, and overseeing billing and debt collection for electricity, gas, and water.
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Teamleitung (w/m/d) Unfallschaden- und Versicherungsmanagement
Die Autobahn GmbH des Bundes
Stuttgart, BADEN_WUERTTEMBERG
1mo
Leading a team responsible for accident damage and insurance management, including process optimization, damage legal clarification, and committee representation.
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Area Service Manager - Los Angeles, CA
Danaher
Remote
$90k–$115k
1mo
Lead a geographically distributed team of Field Service Engineers to deliver high-quality equipment service, drive revenue growth, and ensure operational excellence in the life sciences and biotechnology sector.
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Associate Site Director (Onsite)
Cnx
CAN Chatham, CA
$98k
1mo
Oversee Customer Care operations and manage a team of 250+ staff at a site in Chatham, Ontario, ensuring operational efficiency and client satisfaction.
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Teamleiter (m/w/d) - Outbound - Lankwitz
PerZukunft Arbeitsvermittlung GmbH & Co. KG
Berlin, BERLIN
1mo
Managing daily operations, scheduling, and coaching for an outbound call center team.
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Team Leader with Greek and Italian
Cnx
GRC Athens - Minwos 10-16, GR
1mo
Supervise a group of call center associates to ensure performance metrics and customer service KPIs are achieved.
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Supervisor, Customer Care
Regalrexnord
Remote
1mo
Lead and manage a customer service team, handling escalated customer inquiries, order processing, and sales support for industrial motion control products.
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Branch Head, Customer Engagement Centres (Kuantan)
Prudential
Pahang, MY
1mo
Lead daily operations, customer service, and administration for a Prudential satellite branch in Kuantan, ensuring service levels and staff performance.
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NDIS Services Team Lead
Endeavour Foundation
Cannon Hill, Queensland
$92k
1mo
Lead a team of NDIS coordinators and rostering officers to deliver high-quality enabling services and support front-line Service Delivery teams.
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Manager, Service Operations
Palmettocleantech
Charlotte Office
1mo
Leading post-PTO service coordination for a consumer energy platform, overseeing workflows from intake to invoicing and managing a team of coordinators and service partners.
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Branch Manager--Louisville, Kentucky
Rollins
Louisville, Kentucky
$70k
1mo
Oversee daily business operations of pest management and home services branches, driving revenue growth and customer retention.
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Service Manager--Louisville, Kentucky
Rollins
Louisville, Kentucky
$52k
1mo
Lead daily operations for a pest control team, mentoring technicians, managing schedules, and ensuring service quality for commercial and residential clients.
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Team Lead
Bosch-Group
Fort Lauderdale, FL, us
1mo
Lead a team of service experts providing customer assistance and emergency support via phone in the automotive sector.
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Lead Processing Specialist
Verramobility
AZ_Mesa_HQ
1mo
Lead and support a processing team by coaching staff, resolving escalated inquiries, and improving operational procedures.
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Operations Supervisor-1
Verramobility
Remote
1mo
Lead a team of event processors to manage inventory levels, forecast staffing, and ensure SLA compliance for government and commercial mobility solutions.
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