Associate Manager Business Process Solutions/Insurance BPS-RR-0356045
Core
Analyze business systems, supervise team deliverables, and drive process automation for client outsourcing projects.
Role type
Senior IC Associate Manager (Business Process Solutions)
Builds
Outsourcing service scopes, process improvements, and team deliverables
Domain
Insurance industry + Business Process Outsourcing (BPO)
Required skills
People management, Business process outsourcing, Systems implementation, IT applications, Application delivery, Project management, SLA management, P&L preparation, Client coordination, Process automation
Preferred skills
UK Insurance experience, Business administration degree, Leadership experience
Technologies
IT applications, Infrastructure, Application delivery structures, Reporting procedures
Responsibilities
Analyze business systems and functions, Supervise team deliverables and project schedules, Evaluate internal processes and recommend modifications, Identify product/service opportunities, Recommend hiring and train employees, Represent company capabilities to potential clients, Ensure process excellence and business unit profitability
Seniority
Senior, hands-on IC with leadership responsibilities