Projektleiter (m/w/d) Inbound - Energieanbieter
Core
Leading a large team (up to 70 people) to manage inbound processes, customer support, and account expansion for an energy provider.
Role type
Senior Project Manager / Team Lead
Builds
Inbound customer service operations and account management processes
Domain
Energy / Utilities
Required skills
Project management, Team leadership, Customer relationship management, Budget management, Strategic planning, SAP IS-U
Preferred skills
Experience in communication or telecommunications, MS Office proficiency, Conflict resolution
Responsibilities
Setup and implementation of projects, Managing a team of up to 70 employees, Onboarding new partner accounts, Achieving sales targets and managing budgets, Conducting performance reviews and employee development
