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Operations & People
› Operations Management
Operations Management
2,800 open positions
Niederlassungsleitung (gn) für den gewerblich-technischen Bereich
MatchingCompany UG (haftungsbeschränkt)
Bad Nauheim, HESSEN
1mo
Leading a branch office for a staffing agency specializing in direct placement of technical and commercial professionals.
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Niederlassungsleiter (m/w/d) in der Personaldienstleistung
simplecon GmbH
Hamburg, HAMBURG
1mo
Leading a branch of a staffing agency in the commercial-technical sector, responsible for team management, budget, and revenue.
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Contact Center Manager
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California Casualty
Remote
$124k
1mo
Lead Contact Center Operations, workforce optimization, technology initiatives, and operational strategy to drive exceptional customer experiences and business results.
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Customer Experience Manager
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Charter Manufacturing
Woodstock, IL, US
$112k
1mo
Lead the Customer Experience (CX) strategy and team to drive business improvements, customer loyalty, and seamless engagement across all touchpoints in a metals manufacturing environment.
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Customer Experience Manager
Chartermfg
Charter Dura-Bar - Woodstock, IL, US
$112k
1mo
Lead the Customer Experience (CX) strategy and team to drive customer satisfaction, loyalty, and business success in a cast-iron manufacturing environment.
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Teamleitung Technischer Services & Training (m/w/d)
Heckler & Koch GmbH
Oberndorf am Neckar, BADEN_WUERTTEMBERG
1mo
Leading and developing a team of service technicians and weapon expert trainers to optimize processes, ensure service standards, and support customer service and training requirements.
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Niederlassungsleitung (gn) für den gewerblich-technischen Bereich
MatchingCompany UG (haftungsbeschränkt)
Osnabrück, NIEDERSACHSEN
1mo
Leading a branch office for a staffing agency, responsible for business operations, sales, and team management in the commercial-technical sector.
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Leitung Service / Head of Service (m/w/d)
TH. WITT Kältemaschinenfabrik GmbH
Aachen, NORDRHEIN_WESTFALEN
1mo
Strategic and operational leadership of the After-Sales service department to build a profitable service business and implement company strategy.
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Teamleiter Customer Service DACH (m/w/d)
Kramp GmbH
Strullendorf, BAYERN
1mo
Leading a team of 15-20 commercial-administrative staff to ensure reliable customer support via phone, chat, and email, processing orders, and resolving complex cross-functional issues.
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Customer Service Supervisor
Nordsonhcm
USA - Wisconsin - Chippewa Falls - 1450 Lakeland Drive
1mo
Leading and developing the PPS Americas Customer Service team to deliver exceptional support to domestic and international customers while driving profitable aftermarket growth.
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Client Success Manager
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Eidlexit
Remote
$65k
1mo
Lead the client success team to guide small business owners through the EIDL loan resolution and business closure process.
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TikTok Shop - Partner Operations Manager
↗
TikTok
Singapore, S00, SG
1mo
Oversee overall BPO performance, driving operational excellence and ensuring continuous improvement across processes, tools, and people for a safe and trustworthy marketplace.
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Business Operations Manager
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Choa Chu Kang, S00, SG
1mo
Oversee and manage business operations, airport services, and aviation support activities, ensuring efficient operations and sustainable growth.
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Senior Planner, Aftersales Command Center Care
Alliance
Irvine, California - United States of America
$98k
1mo
Operate daily command center actions for vehicle and customer issues, managing triage, at-risk lists, and escalations to drive time-to-relief.
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Team Leader, Operations
Cnx
IND Gurugram - Ground Floor 243 Tower A SP Infocity Udhyog Vihar Phase - 1, IN
1mo
Supervise call center associates to ensure performance metrics and customer service KPIs are achieved.
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Senior Home Energy Auditor (Field- Based)
Icf
Remote
$70k
1mo
Lead and manage field auditing staff to oversee residential energy assessments, program operations, and customer engagement for a residential energy efficiency program.
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Manager - Brochure Group Tours
Abercrombie & Kent
Melbourne, Victoria
1mo
Lead the development, financial performance, and operational delivery of luxury group tour series programs for Abercrombie & Kent.
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Team Leader Mail and Physical Records
NSW Department of Communities and Justice
Parramatta, New South Wales
$117k
1mo
Leading the delivery of efficient, secure, and customer-focused mail and physical records services across NSW Trustee and Guardian.
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Travelwise Leader - South Bank, QLD
Flight Centre
Queensland
1mo
Lead a high-performing customer-focused team to enhance customer satisfaction and drive business performance for the Travelwise business.
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SEIA Accredited Electrician
AGF Electrical Installations Pty
Perth, Western Australia
1mo
Oversee commercial solar installations across Perth and Western Australia, ensuring high-quality delivery and team leadership.
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HVAC Service Manager
Precise People Hub
Melbourne, Victoria
1mo
Lead day-to-day operations of an HVAC service team including Team Leaders, Technicians, and Subcontractors to ensure efficient service delivery and customer satisfaction.
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Director / Assistant Director / Senior Manager, Customer Service Operations
GAIN CITY LOGISTICS PTE. LTD.
Singapore
1mo
Lead Customer Service Operations division to ensure operational excellence, seamless service delivery, and continuous improvement across all customer touchpoints.
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Teamleiter/in - Callcenter
s ServiceCenter GmbH
Wien,Favoriten, WIEN
€47k
1mo
Leading a team of up to 25 employees in a call center to ensure excellent customer service and drive team performance.
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NDIS Manager
People First Workforce Pty
Essendon Fields, Victoria
1mo
Lead operational delivery, development, and performance of NDIS services to ensure high-quality, person-centered support and compliance.
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Team Leader Client Service IRC
NSW Department of Communities and Justice
Sydney, New South Wales
$103k
1mo
Lead the Client Services & Listings team to ensure effective delivery of high-quality client services and coordinate court and hearing room allocations across multiple locations for the Industrial Relations Commission.
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Collections and Claims Manager
Bega Group
Docklands, Victoria
1mo
Lead a team of six to manage collections, claims, and operational excellence for the Grocery business, driving cash flow and working capital optimization.
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Internal Secondment Opportunity | QBS | Deputy Branch Manager [Internal Applicants Only]
Pica Group
Upper Coomera, Queensland
1mo
Lead daily branch operations, coach and develop team members, resolve complex customer matters, and support financial performance and business growth for a strata management branch.
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Area Manager – Karratha
Total Ventilation Hygiene Pty
Perth, Western Australia
1mo
Lead the Pilbara service team and oversee regional operations for technical building services including HVAC, refrigeration, electrical, and fire services.
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Teamleiter Klimatisieren Region Ost 100%
Krüger & Co. AG
Degersheim, Wil
1mo
Leading and technically supporting a team of HVAC service technicians in the Eastern region, ensuring high-quality service, repairs, and installations for clients.
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Teamleider Contactcenter
Adecco Nederland
Tilburg, Noord-Brabant
€48k–€57k
1mo
Leading a commercial contact center team of 15-25 employees, focusing on coaching, performance management, and process improvement.
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Branch Manager
Kennards Hire
Australia
1mo
Manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes.
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Branch Manager - Mississauga
↗
Prevost
Mississauga, Ontario, Canada
$120k–$150k
1mo
Lead the Mississauga Service Center team to meet business goals, ensure customer loyalty, and drive profitability for Prevost's bus and coach division.
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Agency Services Supervisor
Bbinsurance
Remote
1mo
Provide professional support and leadership to the Agency Services Team, ensuring teammates achieve service, production, and quality goals while driving operational objectives.
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Leads Team Manager
GC Core Services Pty
Brisbane, Queensland
1mo
Oversee the full lead lifecycle from enquiry to booked consultation for a hair growth and restoration company, managing a small team responsible for lead conversion across multiple channels.
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Senior Manager – Hardship & Mortgage Collections
ORDE Financial
Melbourne, Victoria
1mo
Senior leadership support for the Head of Customer Assist, managing early arrears, hardship, and extra care customer matters to prevent account deterioration and ensure regulatory compliance.
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Customer Care Team Leader – Remote
Chris Baker AU Demo
Remote
1mo
Lead and develop a customer service team to ensure exceptional service delivery and high customer satisfaction.
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Service Delivery Manager – Remote
Caitlin's Business
Remote
1mo
Oversee the delivery of services to clients, ensuring efficiency, effectiveness, and timeliness while managing relationships with clients, internal teams, and external vendors.
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Senior Warranty Specialist
Geely Auto Australia
Sydney, New South Wales
1mo
Lead the warranty department and manage the end-to-end warranty claim lifecycle for Geely Auto Australia, ensuring accurate, timely, and efficient claim processing in accordance with manufacturer standards.
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Off Highway Supervisor
Penske Australia & New Zealand
East Arm, Northern Territory
$3k
1mo
Lead and develop the Service Department for heavy vehicle and off-highway equipment, ensuring operational efficiency, safety, and commercial performance.
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Warranty Manager
Linlaw Employ Pty
Caboolture, Queensland
1mo
Manage warranty claims, coordinate a team of admins and technicians, and handle customer enquiries for caravan and camper trailers.
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Service Operations Manager
Air-Met Scientific Pty
Nunawading, Victoria
1mo
Lead service capability and quality for scientific and environmental monitoring equipment, managing teams, standards, and compliance.
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Manager Service Operations
Singtel
Remote
1mo
Lead Service Centre teams to deliver customer service and ensure operational excellence for Optus network users.
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Area Manager
Carers Collective
Brisbane, Queensland
1mo
Lead frontline support teams in Northside Brisbane to deliver high-intensity NDIS care, ensuring operational excellence and participant safety.
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Contact Center Operations Manager
Nextiva
Guadalajara, Onsite
1mo
Lead a large technical customer support organization through multiple Supervisors, balancing customer experience, workforce capacity, quality, and commercial revenue outcomes.
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Head of Service (w/m/d)
Sunfire
Leuben, Dresden
1mo
Leading and scaling a technical service team of seven, ensuring stable operations, process optimization, and cross-functional collaboration with Operations, Sales, and Engineering.
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Service Manager
Rollins
Gaithersburg, Maryland
$65k
1mo
Lead a service operation for pest control, ensuring top-notch service and safety for homes and businesses while training and developing the team.
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Assistant Customer Care Manager, APAC
Wabtec
Singapore
1mo
Lead the APAC Customer Care team to ensure customer satisfaction, manage and resolve issues, and improve overall customer experience for Wabtec Inspection Technologies' industrial inspection equipment.
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Service Delivery Manager
StarHub
Singapore
1mo
Overseeing end-to-end delivery of services to clients, ensuring high-quality performance, customer satisfaction, and continuous improvement.
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Associate Manager - RIS Operations
Principal Financial
Hyderabad, India
1mo
Leading a team of operations professionals to support Retirement & Income Solutions (RIS) processes, ensuring operational delivery, service excellence, and compliance.
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Team Manager - Mortgage (Clark, Onsite)
Sutherland
Clark Freeport Zone, PAMPANGA, ph
1mo
Manage a team of consultants to drive performance, meet KPI targets, and handle attrition and shrinkage metrics for mortgage campaigns.
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