Field Service Manager
Core
Lead a growing technical service team across Sydney, overseeing technician supervision, scheduling, service performance, and quality of work for white goods and electronics repairs.
Role type
Senior Field Service Manager
Builds
Operational capability for a technical service business supporting white goods and electronics customers
Domain
Consumer electronics and white goods service
Deliverable
physical/clinical work
Required skills
Technical service leadership, scheduling and coordination, performance management, customer engagement, technical decision-making, team mentoring
Preferred skills
Background in white goods, electronics, or manufacturing service leadership
Responsibilities
Oversee technician supervision and scheduling, provide technical guidance on diagnostics and repairs, manage service performance and quality, engage with customers and clients for issue resolution
Seniority
Senior, hands-on IC with leadership responsibilities