Account Manager
Core
Oversee delivery of service and maintenance operations for a key client portfolio in fire protection and essential services.
Role type
Senior Account Manager / Operations Manager
Builds
Service and maintenance operations for commercial and industrial clients
Domain
Fire protection, essential services, facilities management
Required skills
Team leadership, operations management, customer relationship management, workforce planning, site inspection, compliance management, debtor management, problem-solving
Preferred skills
Experience in fire protection, electrical, mechanical, or building services sectors
Responsibilities
Leading and mentoring a team of technicians, managing daily operations and scheduling, conducting toolbox talks and inductions, managing client relationships and account meetings, monitoring contract performance, carrying out site inspections and audits, resolving operational issues
Seniority
Senior, hands-on IC