NDIS and Workforce Operations Manager
Core
Lead rostering, workforce planning, and NDIS quoting functions to support frontline service delivery teams in a disability support environment.
Role type
Senior operations manager (disability services)
Builds
Sustainable, person-centred services for people with disability
Domain
Disability services / Community services
Required skills
Senior leadership, workforce management, rostering, NDIS knowledge, financial acumen, budgeting, stakeholder engagement, team development
Preferred skills
Experience leading large or geographically dispersed teams, commercial decision-making
Technologies
NDIS quoting systems, reporting and analysis tools
Responsibilities
Lead and develop a team of Client Services Team Leaders, oversee rostering and workforce planning, drive financial performance through budgeting, partner with Service Delivery leaders to improve outcomes, analyse operational and financial data, provide leadership on NDIS operational practices
Seniority
Senior, hands-on IC