Teamleider Shared Service Center (SSC)
Core
Leading a team of ~14 employees in the Backoffice and Credit Control team at a Shared Service Center in Breukelen, focusing on smooth daily operations, process standardization, and team development.
Role type
Team Lead (Shared Service Center)
Builds
Backoffice and Credit Control processes
Domain
Finance / Administrative Services
Required skills
Team leadership, coaching, process improvement, KPI management, financial/administrative process knowledge, change management, quality focus, compliance awareness
Preferred skills
Experience in a growing environment, ability to standardize workflows, automation mindset
Responsibilities
Lead and develop a team of ~14, ensure smooth daily operations, implement process improvements and standardization, collaborate with other SSC leads and cross-functional teams, drive quality and productivity metrics
Seniority
Mid-level manager (3-5 years leadership experience)