Assistant Service Operation Manager
Core
Manage service operations, customer relationships, and technical teams to ensure equipment safety, performance, and client satisfaction for elevator systems.
Role type
Senior Service Operations Manager
Builds
Service delivery, maintenance schedules, and client retention for elevator infrastructure
Domain
Elevator manufacturing and maintenance services
Required skills
Service contract management, field operations control, team performance management, incident investigation, cost control, scheduling optimization, vendor management, technical terminology verification, conflict resolution, resource allocation
Preferred skills
Leadership development, safety compliance, inventory management, overtime authorization, recruitment process definition
Technologies
CMII, LIS, PDA, mobile devices