Service Manager
Core
Lead a field service operation for pest control, ensuring top-notch service delivery and customer satisfaction while training and developing technicians.
Role type
Senior IC service manager (pest control)
Builds
Field service operations for residential and commercial pest control
Domain
Pest control / Home services
Required skills
Team leadership, customer service, sales experience, training and development, scheduling and routing, inventory management, physical field work
Preferred skills
Sales experience, empathy, integrity, innovation adoption
Technologies
Sales software, scheduling/routing tools, inventory management systems
Responsibilities
Lead an entire service operation, motivate the service team, train and develop technicians, assist with recruiting, conduct inspections, monitor scheduling and inventory, champion new products and technology
Seniority
Senior, hands-on IC