Operations Manager Service & Disposition (m/w/d)
Core
Lead the Service & Disposition operations for Germany and Austria, ensuring seamless collaboration between service, dispatch, and logistics to support the rental of climate, cooling, and heating equipment.
Role type
Senior Operations Manager (Service & Disposition)
Builds
Reliable, secure, and efficient service operations for a climate and heating equipment rental company
Domain
Industrial equipment rental / HVAC / Climate control
Required skills
Team leadership, operational process management, logistics coordination, process optimization, cross-functional stakeholder management, technical troubleshooting, strategic planning
Preferred skills
Experience in technical customer service, HVAC/cooling technology knowledge, adaptability to short-term changes
Technologies
None explicitly listed
Responsibilities
Lead and develop the service and dispatch team; manage end-to-end service workflows from scheduling to equipment return; identify and implement process improvements; act as the primary contact for operational and technical challenges; coordinate interfaces between service, dispatch, and logistics
Seniority
Senior, hands-on IC