Warranty Claim Manager_DCCS
Core
Manage end-to-end warranty claim processes, analyze failure modes, and optimize warranty policies for off-highway machinery.
Role type
Senior Warranty Claim Manager
Builds
Warranty cost reports, quality feedback, and optimized claim processes
Domain
Off-highway machinery / Hydraulic / Automotive
Required skills
Warranty claim management, Failure mode analysis, Data analysis, Budget management, Team leadership, Policy definition
Preferred skills
SAP, Excel, Dealer network training
Technologies
SAP, Excel
Responsibilities
Manage end-to-end warranty claim process, Coordinate with HQ and regional teams, Analyze claim data and failure modes, Define and optimize warranty policy, Lead and develop the warranty claim team
Seniority
Senior, hands-on IC