Supervisor de Serviços de Campo
Core
Leading a team of 10-20 field technicians to deliver field services efficiently, ensuring on-time and on-budget completion of service orders while maintaining high customer satisfaction.
Role type
Field Services Supervisor
Builds
Field service operations and customer support solutions
Domain
Industrial equipment services / Field operations
Required skills
Team leadership, performance monitoring, process optimization, stakeholder coordination, recruitment and training, mentoring, problem-solving
Preferred skills
Analytical thinking, organizational skills, collaborative mindset, safety focus
Technologies
AI-assisted recruitment tools
Responsibilities
Coordinate team activities and service order completion, track performance indicators and propose improvements, act as liaison between field team and business units, participate in recruitment and performance evaluations, mentor engineers, optimize processes with the Field Services Manager
Seniority
Mid-level, hands-on leadership