Teamleiter Customer Service (m/w/d)
Core
Lead and develop a Customer Service team of 4-15 employees to ensure service-oriented customer care in the Cash Management industry.
Role type
Team Lead / Team Manager
Builds
Customer service operations and team performance
Domain
Financial Services / Cash Management
Required skills
Team leadership, process coordination, data analysis, communication, organization, MS Office
Preferred skills
Experience in service-oriented environments, first leadership experience
Responsibilities
Lead and develop a Customer Service team of 4-15 employees, Coordinate and optimize service and communication processes, Analyze key figures and continuously improve service quality
Seniority
Mid-level Manager