Operations Management
2,823 open positions
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Director, Order Fulfillment & Customer Service – EMEA ThermofisherBudapest, Hungary 23d Build and lead the Global Business Services (GBS) customer care team in Hungary, managing order fulfillment, workforce planning, quality assurance, and training to drive customer satisfaction and operational efficiency.
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Project Manager IV, Service Delivery and Strategy↗ Service ExpertsRichardson, TX, US 23d Leads cross-functional initiatives to improve booking-to-completion performance, identify operational bottlenecks, and drive service delivery effectiveness across Contact Center, Dispatch, and Field Operations.
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Manager DesjardinsMontréal, CA 23d Manage a large subset of sales or operations activities or a specialized support sub-function, developing and implementing the business plan while overseeing administrative department strategic orientations.
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Manager - Account Management MaerskSouth Korea, Seoul, 4323, KR 23d Managing customer relationships, onboarding, and disputes within the Maersk environment while leading a team.
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Application Support Lead Analyst JllBirmingham, GBR, GB 23d Lead and manage a team of 5 Application Support Analysts to ensure the effective delivery, support, maintenance, and optimization of business-critical software solutions, with a focus on CAFM systems and underlying data.
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Commercial HVAC Service Manager Kelso IndustriesCincinnati, OH 23d Lead the growth, profitability, and day-to-day performance of the commercial mechanical service division, including P&L management, business development, and technician leadership.
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Associate Team Lead - Customer Support (T2) PennylaneRemote 23d Manage a team of 6-12 Level 2 support agents serving business leaders and accounting firms, handling complex requests requiring deep product and domain expertise.
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Teamleiter m/w/d Finanzwesen 18,79 Euro PerZukunft Arbeitsvermittlung GmbH & Co. KGBerlin, BERLIN €2k23d Leading a team in a call center environment for a financial services client, handling international customer care and data management.
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Standortleitung / Site Manager (m/w/d) Customer Contact Center, Ströer X GmbH Ströer X GmbHDüsseldorf, NORDRHEIN_WESTFALEN 23d Leading and steering established branches in NRW, ensuring international high-scalability service delivery standards, and developing national and international Customer Service projects (In- & Outbound, Email, and Chat Services).
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National Business Services Manager Rentokil-InitialSydney, New South Wales 23d Lead operational and administrative functions for the National Accounts portfolio, acting as a strategic bridge between Sales, Branch Operations, and Customer Support to streamline workflows and enhance service delivery.
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India Delivery Operations Manager MyAdviceBangalore, Karnataka 23d Leads daily management systems for delivery teams in Bengaluru, ensuring assigned employees produce required work at the required quality and schedule.
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Customer Assistance Manager_Personal Loan_0233_8087_1017992_HRR Kotak Mahindra BankKarnataka, India 23d Managing collections and recovery for retail asset products, including overseeing repossession activities and leading a team of collection executives.
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Customer Service Manager (Industrial Gases, Lpg Or Gas Distribution) FempowerGauteng, South Africa 23d Lead and manage the customer service function for an industrial gases, LPG, or gas distribution organization, driving excellence and operational efficiency.
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Team Lead, Client Experience & Growth Boldr ImpactCape Town Region, Western Cape 23d Manage a team of customer support agents to ensure high-quality client experiences, monitor performance against KPIs, and handle escalations.
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Team Leader: Customer Call Centre: Fixed-term Contract for 9 months : Centurion Affirmative PortfoliosCenturion, Tshwane 669k23d Supervise a call centre unit, manage escalated client queries and complaints regarding claims, and ensure efficient end-to-end service delivery.
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Senior Call Centre Manager Motus CorporationGauteng, South Africa 23d Operational leadership for Customer Care, Roadside Assistance, and Authorisations call centre functions, ensuring service continuity and alignment with business priorities.
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Atención a clientes con experiencia, tiempo completo Agua Inmaculada Sa de CvPuebla 24d Supervise and improve customer service for franchisees, ensuring follow-up and resolution of their requests via telephone advisory and support.
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Gerencia de operaciones call center Importante empresa del sectorCuauhtémoc, Ciudad de México 24d Managing daily operations for inbound/outbound omnichannel BPO campaigns to meet tactical and strategic objectives.
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Líder de Cartera Relacional Banco AztecaApatzingán, Michoacán de Ocampo 24d Forming a high-performance team to ensure effective collection and quality investigation of accounts, building long-term relationships with consumers.
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Jefe de Servicio Técnico e Instalaciones Ax CapitalMiguel Hidalgo, Ciudad de México $25k24d Lead the technical service and installations team for a Mexican water treatment and disinfection systems company, coordinating field operations, maintenance scheduling, and profitability.
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Manager, Customer Support Elation-HealthCanada CA$110k–CA$140k24d Lead a high-performing team of Support Specialists and Engineers to optimize the SaaS clinical platform's support experience, treating support as a product to drive customer outcomes.
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Senior Customer Complaints Specialist BBVAFrankfurt am Main, Hessen, DE 24d Senior specialist handling complex customer complaints, coordinating outsourced teams, and driving process improvements for Digital Banking operations.
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Customer Experience Supervisor KalsecSingapore 24d Lead the Customer Experience team while personally managing order entry, service requests, and issue resolution for key accounts.
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Service Delivery Manager↗ StarHubSingapore, Singapore 24d Overseeing end-to-end delivery of services to clients, ensuring high-quality performance, customer satisfaction, and continuous improvement.
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Chief Operations Officer (Insurance)↗ THE HACENS TALENT PTE. LTD.Clementi, S00, SG 24d Oversee day-to-day operations across Singapore and regional offices, ensuring operational efficiency and alignment with business objectives.
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Team Leader Service Desk - GPC Asia Pacific Rowville Genuine Parts CompanyRowville, Victoria 24d Lead the day-to-day operations of a dynamic Service Desk supporting over 500 locations across Australia, New Zealand, and China, ensuring service excellence and operational efficiency.
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Business Operations Manager – National Service (HVAC/Industrial Cooling) TMR Recruitment PtyNew South Wales $130k–$150k24d National service operations leader responsible for P&L, strategy execution, and team development across HVAC/industrial cooling service delivery in Australia and New Zealand.
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Senior Executive - Debt Management Services - Consumer Bajaj FinservAhmedabad, Gujarat 24d Lead debt collection operations and manage collection agencies to achieve targets while ensuring legal compliance and cost efficiency.
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Head of Customer Service FormlabsBudapest, Hungary 24d Lead a team of 10-15 agents to provide customer support via email, phone, and chat for Formlabs' 3D printing technology users.
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Regional Operations Manager G AdventuresNew Zealand 24d Lead a diverse team to ensure sustainable business growth, operational excellence, profitability, and quality for G Adventures' comprehensive tour programme across Oceania.
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Director, Operations DPAX - Sao Paulo, Brazil Accommodations Plus InternationalSão Paulo, Estado de São Paulo 24d Lead operations, call centers, and IT departments to optimize efficiency, profitability, and client service delivery in the travel industry.
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Concierge Manager Position - India
AscendRemote
24d
Lead shift-level operations for a luxury travel concierge service, managing teams to book international business and first-class flights for founders and executives.
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Coordenador de Investigação de Sinistros e Prevenção à Fraude GIF InternationalSão Paulo, Estado de São Paulo 24d Lead and oversee investigative operations for claims and fraud prevention, ensuring technical quality, adherence to client procedures, and SLA compliance.
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Branch Manager Pica GroupUpper Coomera, Gold Coast North 24d Lead a team to deliver strata management services, ensuring compliance, performance, and client trust for property committees and owners.
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Technical Services Lead↗ Weir Motion Metrics™San Juan, San Juan, Argentina 25d Lead and mentor Regional Field Services Technicians, oversee deployment and maintenance planning, and conduct technical training for customers and internal teams in the mining software sector.
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Field Operations Manager - Australia Brandt TractorBallarat, Victoria 25d Lead and manage customer-facing parts and service support functions for heavy machinery dealerships, ensuring operational excellence and profitability.
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Service Manager - Fire Geg ElmoWestern Australia 25d Lead a team of fire service technicians to deliver testing, repair, and maintenance services for commercial building owners, focusing on revenue targets and client relationships.
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Customer Service Lead EatClubRemote 25d Lead and develop a team of 30+ customer service agents to manage the Australian customer support operation for a food tech platform.
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Team Leader - Customer Resolutions Pepper GroupParramatta, New South Wales 25d Lead a team of Customer Case Managers to manage customer complaints, disputes, and complex matters, ensuring regulatory compliance and positive outcomes.
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Team Leader x 2 - Contact Centre RecruitlyMelbourne, Victoria 25d Lead a team of Customer Service Advisors to manage client calls efficiently, ensuring service levels are met and incidents are resolved within KPI timeframes.
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Case Manager Ambrose Construct Group PtySydney, New South Wales 25d Oversee restoration jobs from scheduling to completion, coordinating field crews, monitoring progress, and resolving issues to meet client and business requirements.
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General Manager Aftercare NEX Building GroupNorwest, New South Wales 25d Lead the Service & Warranty division to oversee post-construction maintenance, warranty operations, and customer service for residential homes.
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Branch Manager RollinsMiami, Florida 25d Manage and expand pest control service center operations, leading a team of technicians and inspectors while delivering residential and commercial pest control services.
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Lead Insurance Advisor Nextinsurance66US Offices $70k25d Lead a high-performing customer service team for small business insurance, ensuring SLA attainment and policy lifecycle excellence.
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CX Vendor Manager InstacartRemote $120k25d Leads performance and continuous improvement of Instacart's outsourced BPO network and manages a team of Associate Vendor Managers to ensure world-class customer support.
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Senior Team Manager Laboratorium Techniek | tot €7.110 Evoke B.V.Delft, Zuid-Holland €53k–€85k25d Senior Team Manager responsible for driving commercial growth, performance, and leadership development across multiple teams and business units within Evoke Laboratorium Techniek.
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