IT Service Management
1,584 open positions
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Leader, Customer Support CiscoHeredia, Costa Rica 1mo Lead Technical Consulting Engineering (TCE) teams to manage 24/7 customer support operations, incident lifecycle, and service delivery for Cisco's technology portfolio.
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Sr. Manager, VIP Coverage Authorization Systems VisaUS - Denver, CO $163k1mo Manage and coordinate technical teams for second-level problem determination and recovery of VIP Applications, OS, Services, and Client issues in a multi-datacenter environment.
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ITAO – Application Owner, Associate DbPune - Margarpatta, IN 1mo Application Owner accountable for application management, ensuring compliance with IT security, risk, and service-level requirements while managing risks and issues.
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Service Delivery Manager↗ Keppel Technology SolutionsSingapore, Singapore 1mo Oversee end-to-end managed services delivery across multiple client environments, ensuring SLA performance and operational governance.
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IT-Mitarbeiter m/w/div Aumüller Aumatic GmbHRemote 1mo Ensuring stable and reliable IT operations and high-performance IT services for a global family-owned company that provides life-saving ventilation solutions.
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Application Sustain and Operations Lead PepsiCoMIGUEL HIDALGO, Mexico 1mo Lead the SFA NA and LATAM application support program, managing a team of analysts and overseeing end-to-end service management for commercial and consumer applications.
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APAC Service Delivery Manager Aitomic JobsSingapore 1mo Overseeing the performance, quality, and operational health of partner-delivered services in APAC, acting as the primary governance point between ServiceNow and delivery partners.
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Senior Support Escalation Manager MicrosoftCosta Rica, San José, San José 1mo Owns reactive support and crisis management for strategic/mission-critical accounts, acting as the primary escalation contact to resolve high-impact issues and prevent recurrence.
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Delivery Manager IT H/F EverienceMontrouge, IDF, fr 1mo Orchestrates IT service delivery, ensuring quality, SLA compliance, and continuous improvement for banking clients.
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Analyst, IT Operations Intercontinental Exchange Holdings, Inc.Hyderabad, India 1mo 24x7 support for Enterprise Applications and Offices through proactive monitoring, incident management, and service restoration.
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Services Operations Center - Tel Aviv VAST DataTel Aviv-Yafo, Israel 1mo Monitor and maintain the health and performance of a fleet of installed data clusters, detecting and resolving service degradation or outages in a 24/7 environment.
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Technical Support Team Lead Global-eAtlanta, United States 1mo Lead a team of Application Support Engineers to resolve production issues, manage ticket queues, and ensure SLA achievement for Global-e's merchants.
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IT Anwendungsbetreuer (m/w/d) im Auslagerungsmanagement Finanz Informatik GmbH & Co. KGFrankfurt am Main, HESSEN 1mo Manage and evolve IT systems and applications used in outsourcing management, ensuring regulatory compliance and operational efficiency.
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Senior IT Support Engineer - E2E Support – Logistics MichelinhrRemote 1mo Senior IT Support Engineer ensuring stability, availability, and performance of critical logistics applications and services for Michelin's global operations.
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IT Service Manager (m/w/d) puro Personaldienstleistung GmbHMünchen, BAYERN 1mo Responsible for end-to-end service delivery, ensuring stable operation of complex IT services, datacenter, and infrastructure while coordinating internal units and external partners.
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IT Asset Analyst AiaMakati, PH-MPI 1mo Manage the lifecycle of IT assets (hardware, software, mobile devices) and corporate telecom plans to ensure compliance, cost-efficiency, and operational effectiveness.
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IT Service Management Analyst - Manager PwCBuenos Aires, AR 1mo IT Service Management role ensuring continuity, quality, and improvement of global technology services, acting as a nexus between clients, support teams, delivery teams, and providers.
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Sr. Engineer - Operations Support 4B Genpact1401-G-India: 7th fl, Raiaskaran Tech Park, Sakinaka, Mumbai 1mo Design, validate, and support operational processes, application maintenance, and data integrity for global enterprise clients.
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Senior Manager de IT Operations - Lisboa↗ DeloitteLisboa, Lisbon, Portugal 1mo Leading daily operations for Salesforce and Microsoft Dynamics 365 services, ensuring stability, performance, and compliance while driving continuous improvement and digital transformation.
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Sr Advisor - Technology Services AlsacstjudeMemphis, TN, US 1mo Lead IT Service Management vision and delivery, focusing on IT Asset Management, operational performance, and continuous improvement.
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Service Delivery Manager↗ Keppel Data CentresSingapore, Singapore 1mo Manage end-to-end service delivery across multiple customer accounts, ensuring SLA/KPI achievement and operational compliance.
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System Development Manager, Central Technical Operations Services
AmazonSan Jose, San Jose, Costa Rica
1mo
Lead a team of 5–13 engineers and analysts in Costa Rica to manage 24x7 global operations, coordinate incident response, and drive continuous improvement for business-critical services.
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IT Infrastructure Operations Sr. Manager LonzaUS - Morristown, NJ 1mo Lead global infrastructure operations for 15-17 sites, managing managed service providers, cloud platforms, datacenter infrastructure, and network services to support pharmaceutical manufacturing and R&D.
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Service Desk Agent (m/w/d) in Bremen Weiss IT Solutions GmbHBremen, BREMEN 1mo Annahme und Bearbeitung von IT-Incidents und Requests sowie Qualitätskontrolle von Tickets.
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Mitarbeiter*in Releasemanagement und Auftragskoordination(m/w/d) - beim IT-Dienstleister des Land... DVZ Datenverarbeitungszentrum Mecklenburg-Vorpommern GmbHSchwerin, Mecklenburg, MECKLENBURG_VORPOMMERN 1mo Coordinate and initiate IT processes in a data center environment, managing migrations, upgrades, and service delivery.
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Mitarbeiterin oder Mitarbeiter Servicedesk (w/m/d) Die Autobahn GmbH des Bundes Niederlassung Nordwest (Hannover)Hannover, NIEDERSACHSEN 1mo Incident and escalation management for technical systems in traffic and tunnel infrastructure, including fault analysis, coordination with control centers, and maintenance contract administration.
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Level 2 Support Manager PrudentialSingapore 1mo Leading Level 2 application support function to ensure stability, performance, and continuous improvement of business-critical applications.
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Service Desk Lead Department of Justice and Community SafetyMelbourne, Victoria $116k1mo Lead daily service desk operations for a government department, managing incidents, service requests, and critical outages to keep vital technology services running.
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2 x Service Desk Officer, Digital Health Department of HealthMelbourne, Victoria 1mo Provide Level 2 IT support, triage incidents and service requests, and act as a central point of contact between Health Technology Services and clients.
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Operations Analyst TegnaincAny TEGNA Station Location 1mo Operations Analyst responsible for 24x7 monitoring, incident support, and workflow automation for TEGNA's broadcast and digital platforms.
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Service Delivery Manager Techstudio Solutions Pte. Ltd.Singapore 1mo Manage end-to-end delivery of SaaS products and services, acting as the primary client contact to ensure operational excellence and meet client expectations.
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Technology Risk and Controls Engineer Sequoia ConnectRemote 1mo Support governance and oversight of Incident Management and Change Management lifecycles, analyze operational risks, and produce executive reporting for a global IT service provider.
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Application Manager (m/w/d) OTRS / Znuny, Konzernzentrale Telis Verwaltung GmbHRemote 1mo Central point of contact for the OTRS/Znuny platform, driving digitalization and automation of business processes to ensure smooth operations.
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Spec, IT - Disaster Recovery & Resilience BaxterGuadalajara, Jalisco, MX 1mo Coordinate enterprise application recovery testing, facilitate tabletop exercises, and maintain disaster recovery documentation across cloud, on-premises, and hybrid environments.
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Platform Engineering Manager Senior CapgroupCharlotte, US $187k1mo Lead global technology operations to ensure highly available, secure, and efficient services across cloud, network, and on-premise platforms.
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IT-Servicemanager (m/w/d) WEAT ELECTRONIC DATENSERVICE GMBHRemote 1mo Managing IT service delivery, SLAs, and processes for a leading provider of cashless payments in the mobility sector.
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Head of Global IT Services & Support (w/m/d)↗ NovatasteRemote €45k1mo Leading and developing the global IT Support organization to ensure consistent service standards across all locations.
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Vice President – Director, AI Ops, Incident and Problem Management MyhrhomeBaltimore, MD, US 1mo Enterprise leader responsible for strategy, execution, and continuous improvement of Incident Management, Problem Management, and Level 2 Application Support to minimize incidents and maximize service availability.
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Teamleitung IT-Helpdesk (m/w/d) Augustinum gGmbHMünchen, BAYERN €66k1mo Leading and supporting an IT Helpdesk team of ~10 employees, ensuring high service quality and managing complex IT incidents.
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IT Service Manager:in Westdeutscher RundfunkKöln, NORDRHEIN_WESTFALEN 1mo Design, develop, and operate IT service concepts and processes for the WDR's infrastructure department, ensuring reliable delivery of business-critical services.
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System Operations Manager / IT-Servicetechniker (m/w/d) Loyal Parking Deutschland GmbHDortmund, NORDRHEIN_WESTFALEN 1mo Ensuring reliable operation of parking management systems including license plate recognition cameras, servers, and parking machines across multiple locations.
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Application Production Support Analyst I BbhKrakow, PL 1mo Drive production support activities, incident management, and system health monitoring for Fund Services and Transfer Agency applications.
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Service Delivery Manager (SDM) Sênior AvivatecSão Paulo, Estado de São Paulo 1mo End-to-end management of IT services ensuring quality, availability, SLA compliance, and excellent customer/user experience.
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Monitoring Technical Support Specialist (NOC) SupercomTel Aviv-Yafo, Israel 1mo Front-line monitoring of live dashboards and alerts to detect IoT, network, and server anomalies in real-time, executing runbooks to ensure system uptime and SLA compliance.
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IT Service Management Analyst Muse GroupSofia, Bulgaria 1mo Manage IT Service Management (ITSM) processes, IT asset management, procurement, and Atlassian administration to support efficient IT operations.
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