IT Service Management
1,584 open positions
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?Incident Management Coordinator↗ Remote €34k1mo Coordinate end-to-end management of incidents affecting critical digital products and services for connected-vehicle digital products, acting as the focal point during major incidents.
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Associate Lead - Change Management↗ MicrolandKA, IN 1mo Coordinate, facilitate, and manage cross-regional and global IT changes, acting as a facilitator between Regional Change Managers and chairing the Global Change Advisory Board (CAB).
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Senior IT Operations Analyst↗ ConduentRemote $75k–$97k1mo Senior IT Operations Analyst overseeing operational processes, production support, and service delivery for government payment platforms to ensure stability, availability, and compliance.
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Incident Manager↗ Ntt DataUP, IN 1mo Identify, synthesize, organize, and manage IT issues to support end users across the enterprise while defining incident management strategy and process improvements.
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Senior Service Delivery Manager, IT Audax GroupBoston, MA $140k1mo Lead and continuously improve the firm's IT service delivery and end-user support function, overseeing day-to-day operations, service levels, and process transformation.
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Operations Engineer - Grid Construction Platform (w/m/d) 50Hertz Transmission GmbH AD BerlinBerlin, BERLIN 1mo Ensures reliable and highly available operation of critical applications for the Construction Platform.
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Senior IT Service Manager in Sleepy Hollow, NY UnisysSleepy Hollow, NY, United States of America 1mo Leads and facilitates subordinate managers and staff to oversee full range of client service delivery activity including incident, problem, change, request, configuration, and service level management.
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Disponent:in Entstörung – Technische Anlagen Deutsche Bahn AGBerlin, BERLIN 1mo Planning and controlling the efficient troubleshooting of technical infrastructure assets at train stations, diagnosing system alerts, and coordinating restoration measures.
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PF Servicenow Change Manager↗ BNP ParibasMumbai, Maharashtra, India 1mo Guardian of controlled IT-service evolution for the Personal Finance entity, ensuring compliance, stability, and risk management for application changes across hybrid environments.
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Manager-Service Technology.Technology Operations - Technology Service Management↗ MashreqBengaluru, Karnataka, India 1mo Manage the end-to-end lifecycle of assigned problems, from identification and prioritization through root cause analysis, known-error documentation, permanent resolution, and closure.
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Application Support Analyst, AOS Application Services (HYBRID) IcfReston, VA, US 1mo Triage, resolve, and document user incidents and service requests for enterprise applications covering procurement, supplier management, workplace services, risk, compliance, and project enablement.
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Service Management Lead↗ Ameriprise Financial Services, LLCGurugram, Haryana, India 1mo Lead the Incident Management Team to manage Critical/Major incidents, reduce MTRS, and ensure availability of applications and services for the financial services business.
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Sr. Advisor - Technology Services (IT Supplier Management Office) AlsacstjudeMemphis, TN, US 1mo Drive vision, priorities, and delivery outcomes for IT Supplier Management Office (SMO) services including PO/Invoice Processing, IT Asset Management, and Telco/SMO Operational Reporting.
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IT-Applikationsmanager (m/w/d) DIS AG GermanyWiesloch, BADEN_WUERTTEMBERG 1mo Manage and further develop enterprise-wide IT applications, ensuring smooth operation and handling incidents.
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Digital Platforms Support Analyst VicRoadsRemote $120k1mo Provide operational support for VicRoads' customer-facing digital platforms (website, Custom Plates, mobile apps) ensuring reliability, security, and performance using ITIL principles.
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Senior IT Support Engineer - E2E Support – Logistics MichelinQuerétaro 1mo Senior IT Support Engineer ensuring stability, availability, and performance of critical logistics applications for Michelin's global operations.
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IT Service Design & Transition Manager HaysSydney CBD, New South Wales $115k1mo Lead the team responsible for delivering Level 1 and Level 2 technology support across the organisation, overseeing incidents, service requests, and escalations.
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Abteilungsleitung IT-Service (w/m/d) Eigenbetrieb Bau, Vermögen und Informationstechnik Rhein-Neckar-KreisHeidelberg, Neckar, BADEN_WUERTTEMBERG €59k–€84k1mo Leading the IT-Service department for a district administration, managing over 25 employees across three field teams to ensure stable, efficient, and customer-oriented IT operations.
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IT-Projektleiter & Teamleiter Product Team (m/w/d) Hans Segmüller Polstermöbelfabrik GmbH & Co. KGFriedberg, Bayern, BAYERN 1mo IT Application Specialist responsible for operating and developing e-commerce applications, digital services, and ITSM processes for a furniture retailer's online shop and internal tools.
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Anwendungsberater/in RAITEC GmbHLinz, OBEROESTERREICH €45k1mo Application consultant responsible for end-to-end IT service lifecycle management, including service support, application management, and operational lifecycle management from planning to continuous development.
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Teamleitung Service & Support im IT-Bereich (w/m/d) BG prevent GmbHRemote 1mo Leading a 1st Level IT Support and Service Desk team to handle digitalization, data, and IT requests for over 210,000 companies and public institutions.
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Information Technology Manager CroweHyderabad Telangana India 1mo Lead day-to-day IT operations for the Hyderabad Delivery Center, ensuring reliable, secure, and effective technology services while maintaining alignment between U.S. and India IT organizations.
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Desarrollador de Software↗ AxaTlacoquemeca, DIF, MX 1mo Manage, configure, and control the Genesys contact center platform to ensure operational stability, security, and user experience optimization.
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Expert Application Operations Run (m/w/d) Vodafone GmbHDüsseldorf, NORDRHEIN_WESTFALEN 1mo Ensures 24/7 availability and performance of platforms and applications for end customers and support teams through analysis, optimization, and monitoring.
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Administrator (m/w/d) GSZ IT Service Management Platform RollsroyceFriedrichshafen, DE 1mo Administration and operation of the IT Service Management (ITSM) platform within the GSZ environment to ensure stable and secure service operations.
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Supervisor I/II, ITS↗ AvailityRemote 1mo Lead the Service Desk and Production Data Support teams to ensure smooth operations, effective incident response, and reliable support for business-critical products and data processes.
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IT Service Manager ServiceDesk↗ Olympus CorporationHyderabad, Telangana, India 1mo End-to-end delivery and continuous improvement of global end-user IT support services, including Enterprise Service Desk, Field Services, and VIP/Executive Support.
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Enterprise Support Leader - Strategic Accounts
AmazonCupertino, California, United States
$231k–$313k1mo
Lead enterprise support operations for strategic AWS accounts, managing support cases, analyzing operational performance, and advocating for customer requirements within AWS.
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Monitoring Engineer / Netzwerkmonitoring (m/w/d) TEMPTON Next Level Experts GmbHWolfsburg, NIEDERSACHSEN 1mo Proactively monitor IT landscape and network infrastructure, coordinate incidents, and ensure smooth operations with internal and external partners.
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GISA GmbH: Service Manager (m/w/d)* GISA GmbHHalle (Saale), SACHSEN_ANHALT 1mo End-to-end responsibility for IT services for customers, coordinating service operations, managing service-related projects, and driving sustainable optimizations.
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IT Service Manager Platform Services (m/w/d) Hays AGRemote 1mo Managing the stable and economic operation of platform services and acting as a central interface between business units, IT services, and external partners.
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Platform Operations and Delivery Coordinator Royal Melbourne Institute of TechnologyMelbourne, Victoria $110k1mo Coordinate business requirements, testing, release activities, operational monitoring, incident management, content loading, and service improvements for a digital platform serving Australian and New Zealand libraries and educational institutions.
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Senior Associate Consultant InfosysSydney, New South Wales A$90k–A$99k1mo Leading transformative technology strategies through E-E Monitoring and Command Center operations to ensure service stability and incident resolution.
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IT Service Delivery Coordinator MUFG Pension & Market ServicesParramatta, New South Wales 1mo Support IT service delivery, oversee system access and incident resolution, and act as the primary escalation point for clients to ensure technology initiatives align with business needs.
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Incident Response Manager StripeIreland Locations 1mo Lead global incident response and management for Stripe, acting as Incident Commander to drive resolution of service outages, security attacks, and critical bugs while ensuring user communication and root cause analysis.
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Change Manager Senior InetumCasablanca, Casablanca-Settat, ma 1mo Define and implement change management policy, pilot CAB committees, analyze risks/impacts, coordinate multi-project changes, and lead communication/change adoption for IT environments.
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Change and Problem Manager - Tieto Banktech (m/f/d) TietoRīga, lv €35k1mo Ensure stability, reliability, and continuous improvement of business-critical banking and financial services used across Nordic and European markets.
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Technicien(ne) informatique senior CanamBoucherville, QC, ca 1mo Senior IT technician providing technical support, incident resolution, equipment installation, and maintenance while leading key IT projects.
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Associate Manager - WMS DevOps Service PepsiCoHyderabad, India 1mo Associate Manager supporting the global Affordable WMS (AWMS) roadmap, driving change adoption, transition to sustain (T2S), and end-to-end service delivery for a critical 24/7 warehouse management system.
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IT Service Desk Team Leader AppsFlyerHerzliya 1mo Lead a global distributed IT Service Desk team, driving the transition to an AI-native ITSM framework and managing end-to-end service operations.
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Intern (Stażysta) – Server Operations Center (f/m) Bosch-GroupŁódź, województwo łódzkie, pl 1mo Intern role focused on monitoring server infrastructure, analyzing alerts, and performing operational tasks for corporate IT systems.
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Service Delivery Manager Sopra-SteriaFlanders/Brussels, be 1mo Business relationship manager responsible for maintaining customer relationships, ensuring high-quality service delivery, and optimizing resource utilization.
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IT Service Management Intern KiongroupKraków, Poland 1mo Intern supporting global IT Service Management team with data analytics, ServiceNow, CMDB, and asset management.
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(Senior) Development Partner, Customer Innovation [1-Year Contract] SggovterpESG - Bugis Junction Office Tower, Level 10 (ENTERRPRISESG), SG 1mo Design and document end-to-end helpdesk workflows, SOPs, and incident response procedures for a new digital platform serving Singapore enterprises.
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CMDB Analyst KyndrylSingapore, South West, Singapore 1mo Maintain the accuracy of the Configuration Management Database (CMDB) and asset information that supports critical IT services.
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