IT Service Management

848 open positions

Lider del NOC FusionetcorpRemote 7mo Supervise network monitoring operations, assign tasks to NOC officers, and coordinate incident resolution for client networks.
Analyste Applicatif (H/F) Teamwork-CorporateSaint-Priest, Auvergne-Rhône-Alpes, fr 7mo Ensure operational stability, performance, and availability of client applications (SaaS or On-Premise) through monitoring, incident management, and continuous improvement.
Chef de projet Infra H/F InetumRemote 7mo Coordinate production deployment projects, manage operational change, and ensure end-to-end application service quality and batch planning.
SiteOps Engineer SynnexWarsaw, Poland, IN 7mo Managing and resolving incidents and bugs across digital platforms to ensure stability, reliability, and continuous improvement.
Fintech Client Support Services Senior Analyst NasdaqMexico - Colonia Juarez - Mexico 8mo Deliver support for cloud-based IT products used by financial institutions, managing critical incidents and ensuring timely resolution.
Senior Support Lead - IT Operations↗ HCLTechLisboa, P11, PT 8mo Senior Support Lead responsible for resolving complex customer issues, conducting root cause analysis, and driving continuous improvement in IT operations.
Help Desk Manager- Lowell, AR- Second Shift WachterLowell, AR 9mo Leading multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels.
Process Manager T-Systems-Ict-India-Pvt-LtdBengaluru, KA, in 9mo Design and own the Release and Deployment Process for IT systems.
Head of IT Production Support UobgroupBangkok (City Area) 10mo Lead IT production support operations, incident management, and vendor coordination for banking applications to ensure high availability and service levels.
INTEGRATEUR EXPLOITATION H/F InetumRemote 10mo Plan, instruct, and monitor integration and production operations for the French electricity transport network, ensuring quality, traceability, and compliance.
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Datacentrix (Pty) Ltd Limited Current Job Opportunity – Apply Now! South Africa 10mo Service Delivery Manager acting as a custodian of relationships between internal teams, customer support, and vendors to ensure secure ICT solutions delivery.
Incident Manager N2 Sopra-SteriaBarcelona, CT, es 10mo Leading crisis situations and coordinating major change calendars for public sector infrastructure control centers.
Business Relationship Manager FreshfieldsNew York $120k–$120k11mo Regional Service Management Lead ensuring IT services meet business needs and align with global standards for the New York region.
ETIC, IT Governance Consultant - Senior Manager PwCCairo - ETIC, EG 11mo Design, implement, and optimize IT service management frameworks and governance models to align IT operations with business strategy.
IT Governance Senior Associate PwCAthens, GR 11mo Design and implement IT Service Management (ITSM) frameworks and governance structures to optimize IT service delivery and support client technology units.
Itil Analyst (West Bend AMS) InetumMexico City, CDMX, mx 11mo Implement and manage ITIL frameworks for incident, problem, change, and knowledge management in a service-oriented or managed operations environment.
Service Desk Engineer EurofinsBengaluru, KA, in 11mo Lead the Service Desk team and manage infrastructure monitoring to ensure timely IT support and proactive system visibility.
Cloud Ops Coordinator Iliad-FreeRemote 11mo Coordinate and optimize cloud operations, serving as the interface between engineering teams and deployment/incident resolution specialists.
Application Functional Support InetumLisbon, Lisbon, pt 11mo Manage application incidents, validate production changes, and define/improve support processes for the application landscape.
Pilote d'exploitation IT / H/F EverienceAnnecy, Auvergne-Rhône-Alpes, fr 12mo Monitoring and analyzing daily operational events from a 24/7 IT production environment, validating operational instructions, and driving the transformation of indicators into Power BI dashboards.
Process Manager - Config Management T-Systems-Ict-India-Pvt-LtdPune, MH, in 1y Design and implement continuous lifecycle management of configuration items (CIs) and maintain best practice standards for hardware and software assets.
Consultor de Desarrollo 1 InetumMexico City, CDMX, mx 1y Monitor and execute nightly batch processes in Control-M, ensuring correct operation of automated flows and system continuity.
PROCESS MANAGER InetumRemote 1y Managing ITSM processes (Incident, Problem, Change) for a French client from an offshore center in Casablanca, ensuring SLA compliance and clear remote communication.
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System Engineer (m/w/d) IT Client Portfoliomanagement Remote 1y Manage IT client portfolios including software, hardware, and services to ensure reliable cloud infrastructure and high service levels.
Senior Executive ITSM PrudentialKuala Lumpur (Group Head Office) 1y Manage regional IT Service Management systems and CI/CD operations within the Atlassian platform.
Senior Change Manager InetumLisbon, Lisbon, pt 1y Lead the Change Management process, assess risks/impacts, coordinate CAB meetings, and monitor post-deployment success for the CAPS application landscape.
Change Management/Senior Systems Administrator/Hyderabad/Chief Technology Office: 0000JLML HSBCUK 1y Senior IT professional responsible for IT Change Management, facilitating Change Advisory Boards, and ensuring adherence to ITIL processes and operating instructions.
Cross Technology Managed Services Engineer (L2) NttlimitedMumbai, India 1y Second-line support engineer providing managed services for IT infrastructure and systems to ensure operational continuity for clients.
Incident Manager / Change Manager (Català imprescindible) Sopra-SteriaBarcelona, CT, es 1y Managing incidents and changes for the main infrastructure control center of the Catalan Public Administration, leading crisis situations and coordinating major change calendars.
Client Delivery Manager NttlimitedJakarta, Indonesia 1y Oversee end-to-end delivery of managed services contracts, ensuring client satisfaction, SLA compliance, and contract profitability.
OpenShift Support Consultant Version-1Birmingham, England, gb 1y Managing OpenShift environments, gathering requirements for enhancements, and delivering application support to customers.
Senior Associate Managed Services Operations Specialist NttlimitedMumbai, India 1y Developing subject matter expert supporting internal service delivery teams to plan, coordinate, and monitor operational activities and processes to deliver approved operational plans and continuously improve service delivery.
IT Asset Manager Act-DigitalLisboa, pt 1y Manage IT assets and processes within the IT Transversal team, ensuring alignment with technical architecture standards.
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Incidentmanager (m/w/d) München, BAYERN 2y Coordinate and manage incidents and defects, specifically within the AEM domain, while overseeing access management and platform monitoring.
Application Support Engineer / Application Manager Act-DigitalRemote 2y Manage procurement management ecosystem applications (Scoops and Skipper) ensuring performance, operational monitoring, and SLA compliance for the IT Finance Department.
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Quest Staffing Solutions Recent Job Recruitment – Apply Now! South Africa $0k–$0k3y Manage service delivery, incident resolution, and operational governance for high net worth telecommunications customers.
I_SGTO Operational N1 Incidents & Problems Management Analyst II SantanderBoadilla del Monte 4y Set up, operate, monitor, troubleshoot, and execute preventive maintenance on an entire platform.
Service Manager HoistGroupNanterre, Île-de-France, fr 6y Serve as the primary contact for key accounts regarding client services and service quality, managing contracts, reporting, and service delivery improvements.
Locals or Nearby Only Urgent Need Configuration/Change Analyst UsmWashington, DC, us 9y Provide day-to-day change and configuration management support for the CCTI/CCP data warehouse environment.
Locals Only Urgent Need Release Analyst UsmMcLean, VA, us 10y Managing release and change processes within complex IT infrastructure to ensure technical solutions are implemented securely and effectively.
EAD GC and Citizens Only Urgent Need Release Analyst UsmMcLean, VA, us 10y Assess production readiness and control compliance of releases and changes by reviewing and enforcing service management operational requirements.
EAD GC and Citizens Only Urgent Need Release Analyst UsmMcLean, VA, us 10y Assess production readiness and control compliance of releases and changes by reviewing and enforcing service management operational requirements.
Application Support Professional UsmReston, VA, us 10y Managing application operations, change management, and discovery processes within Unix and Windows environments.
Enterprise Service Management Consultant Procom-ServicesPlano, TX, us 10y Implementing, configuring, and managing enterprise monitoring solutions to provide monitoring and management services.
210598 / HP Business Services Management Specialist Procom-ServicesBellevue, WA, us 10y Deploying and configuring HP Business Service Management solutions in complex client environments.
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Lizenzmanager (m/w/d) Remote $55k–$55k Manage and optimize the entire software and IT product license portfolio, ensuring compliance and supporting IT departments with licensing inquiries.
ITSM Consultant/ServiceNow Consultant (ServiceNow , service desk experience, Admin, or similar) Careerflow.aiRemote $0k–$0k Review, correct, and improve ITSM workflows to simulate real L1/L2 IT support agent behavior for training AI reinforcement learning agents.
About the job SK GroupKorea Managing operational data, handling system errors and user inquiries, and supporting system operations and policy planning.

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