System Operations Manager / IT-Servicetechniker (m/w/d)
Core
Ensuring reliable operation of parking management systems including license plate recognition cameras, servers, and parking machines across multiple locations.
Role type
System Operations Manager (IT Infrastructure)
Builds
Stable operation of distributed parking infrastructure and incident resolution
Domain
Parking technology / IoT / Distributed Systems
Deliverable
infrastructure
Required skills
IT system operations, incident management, distributed systems, camera systems, monitoring tools, firmware/software updates, documentation, stakeholder communication
Preferred skills
Experience with ANPR systems, ticketing systems, remote troubleshooting
Technologies
ANPR cameras, servers, parking machines, monitoring tools, ticketing systems, Microsoft Office
Responsibilities
Monitor system availability and status, manage incidents from detection to resolution, plan maintenance and lifecycle updates, commission new sites remotely, maintain documentation and standardize processes, act as interface between operations, development, and customer service
Seniority
Mid-level, hands-on IC