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Technology Risk and Controls Engineer

Ciudad de México, MexicoRemoteFull-time2026-10-05 → 2026-10-08

Core

Support governance and oversight of Incident Management and Change Management lifecycles, analyze operational risks, and produce executive reporting for a global IT service provider.

Role type

Incident/Change Governance & Control (ICGC) Engineer

Builds

Operational resilience procedures, playbooks, training materials, and governance-related technology platforms

Domain

IT Service Management / Technology Risk / Digital Transformation

Deliverable

dashboards & analysis

Required skills

Incident Management, Change Management, SDLC governance, data analytics, Python, Power BI, Tableau, Microsoft Excel, regulatory engagement, workflow automation

Preferred skills

Operational resilience frameworks, Agile delivery, product ownership, ITIL, Risk Management certifications, cloud-native foundations, AI coding assistants

Technologies

Python, Power BI, Tableau, Microsoft Excel

Responsibilities

Coordinate incident reviews, post-mortem governance activities, and remediation tracking; Analyze incident trends to identify improvement opportunities; Support Change Advisory Board (CAB) governance activities and risk assessments; Produce executive reporting, dashboards, and operational metrics; Support audit requests and regulatory engagements; Act as product owner for governance platforms; Drive workflow automation for governance effectiveness