Mitarbeiter*in Releasemanagement und Auftragskoordination(m/w/d) - beim IT-Dienstleister des Land...
Core
Coordinate and initiate IT processes in a data center environment, managing migrations, upgrades, and service delivery.
Role type
Release and Order Management Coordinator
Builds
Data center infrastructure services and software version deployments
Domain
IT Services / Data Center Operations
Required skills
Release and Change Management, ITIL, CAB, Change Enablement, Stakeholder Management, Technical Dependency Analysis, Contract Negotiation, Service Catalog Management, Infrastructure Costing, Ticket Management, AI Tool Knowledge
Preferred skills
Experience with OS/Middleware/Database versioning, Migration planning, Support escalation organization
Technologies
ITIL, CAB, Change Enablement, Ticketing Systems, Service Catalog Tools
Responsibilities
Coordinate and execute migration processes and in-place upgrades; Analyze and evaluate versioning for operating systems, middleware, and database management systems; Initiate and coordinate new software version introductions in the data center; Analyze requirements and prepare quotes for infrastructure services; Coordinate and track offer processes; Support Change Management
Seniority
Mid-level, hands-on coordinator