Sr. Engineer - Operations Support 4B
Core
Design, validate, and support operational processes, application maintenance, and data integrity for global enterprise clients.
Role type
Senior Operations Support Engineer
Builds
Operational stability and service improvement projects
Domain
IT Operations & Enterprise Services
Required skills
Application Support, Database Administration, ServiceNow Platform, Oracle Exadata, Windows Server Support, Backup Management, Server Infrastructure, Cloud Applications, ERP, ITIL Foundation
Preferred skills
CISSP, CKA, CSAM, Design Thinking, Agile Methodology
Technologies
ServiceNow, Oracle Exadata, Windows Server, Cloud Applications
Responsibilities
Design and validate processes; Plan and implement training programs; Provide advanced technical support for troubleshooting; Perform application maintenance (monitoring, patching, upgrading); Develop technical documentation; Collaborate with cross-functional teams to ensure timely resolution of issues.
Seniority
Senior, hands-on IC