IT Service Management
1,584 open positions
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System Specialist Lead SalesforceIreland - Dublin 29d Lead escalation management, incident response, and operational readiness for Salesforce's enterprise data and analytics platforms (Data 360, CRM Analytics, Tableau).
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IT Service Desk Manager↗ Hireu GlobalPB, IN ₹720k29d Lead IT Service Desk operations to ensure efficient resolution of incidents and service requests for internal users.
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Onboarding Engineer Technical Lead↗ Summit 7 SystemsHuntsville, AL, US $75k–$90k29d Lead and mentor Onboarding Engineers, overseeing daily onboarding operations, process improvement, and escalations for IT support environments.
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Software Asset Administrator (m/w/d) Finanz Informatik GmbH & Co. KGRemote 29d Manage the end-to-end lifecycle of IT software assets, ensuring data completeness and quality to support enterprise processes.
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Operations Support Lead McKessonUSA, VA, Richmond $111k29d Lead operational support for business-critical Supply Chain and enterprise applications (ERP, WMS, TMS, Finance, Pricing), ensuring reliable, secure, and efficient operations across incident, problem, change, and service-level management.
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Oracle Solutions Support Manager↗ ArcadisHyderabad, Telangana, India 29d Drives service continuity and end-user satisfaction for Oracle Solutions by leading incident response, proactive monitoring, and operational support across all environments.
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Service Desk Lead↗ Procore TechnologiesBengaluru, Karnataka, India 29d Operational leadership of the IT Service Desk team, ensuring SLA targets, managing escalations, and supporting analysts.
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Supervisor/a de Operaciones↗ Claro Argentina 29d Ensure the operation of Datacenter and Cloud services, maintaining availability, security, performance, and operational continuity.
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Manager, Systems Reliability Engineering (MGMT)↗ Levi StraussKA, IN 29d Lead the India Product Creation and Master Data operations team supporting FlexPLM, DaVinci, Infor Nexus, MDM services, and related integrations.
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KEBA Handover Automation Germany GmbH: Operativer Service Manager Banking/KEBA Products (all genders KEBA Handover Automation Germany GmbHOberlungwitz, SACHSEN 29d Operational Service Manager responsible for overseeing daily service operations, ensuring SLA compliance, and managing incidents and changes for banking and KEBA products.
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Service Manager (German Speaker) (m/w/d) Akkodis Germany Tech Experts GmbHBonn, NORDRHEIN_WESTFALEN 29d Managing central collaboration services (Email Backend) to ensure efficient, stable, and future-proof digital collaboration for customers.
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IT Operations Team Lead↗ RavenpackMarbella, AN, ES 29d Lead IT Support operations ensuring service continuity, team performance, and sustainable growth while performing hands-on technical escalations and system administration.
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Team Leader Workplace Technology Department of Energy, Environment and Climate ActionVictoria 29d Operational and technical leadership for end-user technology services, applying ITIL best practices for service delivery and lifecycle management.
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Team Leader NextGen HRGold Coast, Queensland 29d Lead a team of System Engineers in the Service Desk, acting as the escalation point to drive customer satisfaction and meet service level agreements.
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Team Leader - IT Support (Onsite) NetcompanyBrussels, Brussels, be 29d Lead and manage a team of 30+ on-site IT support staff, overseeing daily operations, shift planning, and service quality for end-user infrastructure.
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Service Delivery Manager AvaloqBioggio, Canton Ticino, ch 29d Key contact for regional delivery organizations, managing major issues, performing in-depth analysis, and ensuring service delivery quality for clients.
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IT Service Coordinator - Sales & Marketing Sandvik AktiebolagSandviken, Sweden 29d Coordinate operational support for business-critical applications, connecting users, support teams, technical specialists, and external vendors to ensure service availability and quality.
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IT Operations Manager PRAMelbourne, Victoria 29d Central technology lead for a small IT function supporting operational and clinical teams in a community support provider.
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Service Desk Analyst Granite InternatioonalMelbourne, Victoria 29d Identify, investigate, and analyze IT incidents and service requests to ensure resolution within SLA timeframes.
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Run Engineer - Support Analyst WhizdomSydney, New South Wales 29d Provide operational support, maintenance, monitoring, and continuous improvement for Testing Tools, Quality Engineering Platforms (QEP), and automation services.
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Navigator Support Analyst (12-Month Contract) | Hybrid, Mid-Shift Iq-EqPasig City, ph 29d Provide day-to-day operational support for a global planning and resource management platform, managing incidents, root cause analysis, and process standardization for international stakeholders.
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Experience Delivery Lead UnisysBangalore, KA, India 1mo Provides Service Integration and Management (SIAM) support and acts as a service manager for internal support of a client and strategic partner engagements.
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Manager of IT Project Management↗ LenovoS00, SG 1mo Lead the delivery and operational performance of the EUCD and Digital Workplace service tower, ensuring service levels and managing asset verification and device lifecycle services.
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Tech Lead - Application Support N 4C Genpact1401-GIPL: Prestige Technology Park IV, Bangalore, IN 1mo Lead and mentor a team of application support specialists to troubleshoot, resolve, and maintain complex enterprise applications.
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Senior Manager, Service Operations↗ SITA Switzerland SarlDL, IN 1mo Own operational health, service outcomes, and lifecycle execution for the Passenger Processing portfolio, ensuring reliable day-to-day operations while driving disciplined modernization across the full technology stack.
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IT Service Management Engineer @ING Hubs Romania IngBucharest - Dacia One, RO 1mo Enhance operational reliability and efficiency by implementing, optimizing, and governing ITSM processes across multiple domains to ensure consistent service delivery and operational excellence.
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?Sr. Cloud/DevOps Engineer↗ PB, IN ₹960k1mo Own the operational reliability of the Saganova OTT platform, managing incidents, SLAs, and production health.
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Digital I&Ops Service & performance management lead-2↗ RoquetteMH, IN 1mo Leads the design, governance, and continuous improvement of IT service operations, performance management, and operational enablement across Global Digital, ensuring reliable and optimized IT services.
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Service Delivery Manager (MSP)↗ Abacus I.T.Maple Shade, NJ, US $90k1mo Lead day-to-day delivery of IT services for a portfolio of clients, ensuring SLA compliance, operational efficiency, and exceptional customer experience as the bridge between clients, technical teams, and leadership.
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ASPIRE GSC – Service Desk L1/L2 Team Leader↗ Version 1Remote 1mo Lead and manage a global team of L1/L2 service desk analysts to oversee 24/7 IT service operations, incident resolution, and continuous improvement using ServiceNow.
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Service Desk Manager↗ PpgCuautitlán, MEX, MX 1mo Lead the delivery of IT support services, ensuring high-quality service, operational efficiency, and a positive user experience.
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IT Service Desk Manager↗ Cuilsoft Pvt LtdPB, IN ₹700k1mo Lead IT Service Desk operations to ensure timely resolution of incidents and service requests.
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Supervisor, IT Service Center CardinalhealthPhilippines-Bonifacio Global City-Taguig 1mo Lead a specialized IT Service Center team providing technical support to customers and clients, acting as the primary liaison between end users and IT teams.
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Manager, IT Service Management - Digital Services Western-Sydney-UniversityRichmond, New South Wales $140k1mo Lead enterprise IT service management to improve resilience, performance, and user experience across the University.
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Service Delivery Manager Keppel Technology SolutionsSingapore 1mo Oversee end-to-end managed services delivery across multiple client environments, ensuring service excellence, SLA performance, and operational governance.
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Regional Principal Program Manager MicrosoftNetherlands, Noord-Holland, Amsterdam 1mo Lead operational service development across the IT lifecycle, identifying opportunities and improvement areas using customer, business, and performance insights.
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Associate Manager – Airport Field Services AmadeusPerth, Western Australia 1mo Leads and manages a 24/7 field service engineering team delivering on-site operational support for Amadeus Airport IT hardware solutions (Kiosks, ABDs, Biometric devices) at Perth Airport.
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Environment Manager XPT Software Australia PtyMelbourne, Victoria 1mo Manage and support non-production testing environments (PTEST, STEST, VTEST) to ensure availability, stability, security, and readiness for development, testing, training, and business-as-usual activities.
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IT Service Delivery Manager - ANZ PZ CussonsMelbourne, Victoria 1mo Lead IT service delivery and operational technology activities across Australia and New Zealand, acting as the primary regional IT representative.
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Software Service Delivery Manager - Automated Warehousing/DC KionNew South Wales 1mo Lead the delivery of software support and managed services for warehouse automation systems, acting as the primary operational interface between customers and internal teams.
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Platform Operations and Delivery Coordinator Royal Melbourne Institute of TechnologyMelbourne, Victoria $110k1mo Coordinate business requirements, testing, release activities, operational monitoring, incident management, content loading, and service improvements for Informit's digital platform.
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Leiter:in IT Operations Management (m/w/d) Zürcher Kantonalbank und ihre TochtergesellschaftenZürich 1mo Leading a team of ~15 to ensure 24/7 operational stability, major incident management, and control of business-critical processing networks for a bank.
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IT Support – Team Leader // MSP Growth Role The Virtual IT Department PtyRingwood, Victoria 1mo Lead and manage an IT support team to ensure high-quality service delivery and operational efficiency for MSP clients.
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IT Asset Analyst Dish-NetworkEnglewood, Colorado $63k1mo Manage IT hardware and software asset lifecycle, including procurement, inventory reconciliation, audits, and data analysis to ensure efficient delivery and cost-effectiveness.
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IT Service Delivery Manager RightmovecareersLondon Office 1mo Lead and optimize IT service operations for internal users, overseeing Helpdesk and Service Analyst teams to ensure seamless, high-quality IT services aligned with business objectives.
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Head of Production & Run – eRetail & Retail ValtechParis 1mo Ensure reliability and continuity of retail, e-commerce, and payment operations across 450+ boutiques and 46 applications globally, driving a shift from reactive incident management to a proactive, KPI-driven operating model via a Production Control Tower.
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Service Delivery Manager with German for OS GmbH (m/f/d) Deutsche-Telekom-It-Solutions-SlovakiaKošice, Košický kraj, sk €2k1mo Manage and coordinate the delivery of IT services across multiple operational teams, serving as the primary point of contact for customers and ensuring adherence to Service Level Agreements (SLAs).
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Incident and Escalations Manager 3 - US-West DatadogDenver $104k1mo Manage customer incidents and escalations for Datadog's global base, driving resolution through triage, cross-functional coordination, and clear communication.
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Service Manager McCabe & BartonLondon, England, GB 1mo Lead service management for a critical financial services organization, owning incident escalation, problem management, and vendor governance across high-volume trading systems.
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Senior Customer Support Lead TransunionPhiladelphia, PA, US 1mo Lead a 24x7 global Service Desk team to ensure operational excellence, SLA adherence, and timely resolution of customer outages and incidents.
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