IT Service Management
901 open positions
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Managed Svcs Service Manager III Equinix3 Locations $73k–$109k2mo Manages post-sale support, onboarding, and account health for small to large field, major, or channel accounts, driving service improvements and retention.
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Global IT Support Supervisor FastlySan Francisco, CA $95k–$95k2mo Leading a global, distributed IT support team to deliver high-touch technical assistance and ensure seamless operations for Fastly's worldwide workforce.
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Senior Operational Lead / Service Delivery Manager Norvion Systems ABGöteborg, Sweden 2mo Ensuring seamless delivery and robust operational performance of core enterprise systems for a premier client in Gothenburg.
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WFM Monitoring (APAC) Delivery-HeroKuala Lumpur, my 2mo Monitors contact center operations in real time, manages incident triage, and ensures service level targets are maintained across phone, chat, and email channels.
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Delivery Manager SltnHilversum, Noord-Holland 2mo Operational Delivery Manager responsible for service delivery, resource planning, and SLA compliance for a specific client group within Managed Services.
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ITSM Configuration Analyst ImerysAthens, Greece 2mo Execute daily Configuration Management processes to maintain data integrity within the CMDB, supporting IT operations like Change enablement and Incident management.
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Automation Lead TeliacompanyRemote $74k–$102k2mo Lead ITSM automation function, designing and building pipelines to transform manual processes into automated workflows for IT operations.
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Senior Engineer (Training & Capability Development) SggovterpCAA-Changi Airport Terminal 2 2mo Support engineering capability development and the digitalization of operational workflows through IT Service Management (ITSM) platforms, focusing on user readiness and transitioning from manual to standardized digital processes.
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Help Desk & Support Applications - Manager _ Division of Information Systems UmmcJackson, MS - Main Campus 2mo Manages daily operations of the IT Help Desk to identify, prioritize, research, resolve, and follow up on user issues and service requests.
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IT Vendor Manager (m/w/d) Application Management Services RollsroyceFriedrichshafen 2mo Manage external IT service providers for the operation of business applications within an Application Management Service, ensuring service quality and operational performance.
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Dutch-speaking Knowledge Manager UnisysBudapest, Hungary $530k–$530k2mo Own and manage the IT Service Desk and End User Knowledgebase (KB), ensuring accurate updates and integrating KB with automation tools.
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Analyst, Application Support Engineer, Institutional Banking Group Technology, Group Technology DbsSingapore - East 2mo Provide 24/7 IT operational support, incident management, and recovery coordination for production systems.
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IT Operations Manager CapriTokyo 2mo Leading and managing all IT support operations, infrastructure, and outsourced teams across Corporate Offices, Retail Stores, Data Centers, and Remote Users in Japan.
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Analyst EurofinsBengaluru, KA, in 2mo Ensures end-to-end visibility, governance, and continuous improvement across the software delivery lifecycle, focusing on release readiness, L3 incident management, and performance issue governance.
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IT Service Manager PwCUtrecht 2mo Managing and optimizing IT services for thousands of PwC colleagues, ensuring service quality, compliance, and continuous improvement.
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Manager, Problem Management SoleraWestlake, Texas 2mo Lead a team of problem management analysts to identify root causes, drive permanent fixes, and reduce repeat incidents across a global IT platform.
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Operations Engineer, Germany XsollaBerlin, Germany 2mo Monitor and investigate production issues for a global gaming commerce platform, ensuring high availability and driving incident resolution.
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Staff NOC Analyst SonicWallBangalore 2mo First line of operational defense for enterprise infrastructure, cloud platforms, and applications.
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Lead Project Manager IfsTokyo, Tokyo, jp 2mo Own end-to-end service readiness and lead global rollouts of new IFS products/services using the Go To Operations (GTO) framework.
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Head of IT Mobility Operations ShellIstanbul - Esentepe 2mo Lead end-to-end management and operational continuity of fuel automation systems, NFR systems, and telecom infrastructure across Shell mobility stations in Turkey.
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Service Manager ICT Randstad ProfessionalGroningen, Provincie Groningen $65k–$65k2mo Ensuring quality, continuity, and availability of IT services at the intersection of operations and change management.
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Service Delivery Manager Infrastruktur Services (w/m/d) BechtleChemnitz, Chemnitz (Kreis) 2mo Ensuring SLA-compliant service delivery for IT infrastructure services according to customer agreements while driving continuous service optimization.
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Systems Associate (Graduate/Entry-level opportunity) HyperexponentialLondon (hybrid) 2mo Internal Systems & Security expert owning the front door for IT requests, improving service reliability, and building automation to reduce toil.
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Team Assistant NebiusTel Aviv 2mo Provide strategic, operational, and administrative support to a senior executive and the Security Organization, acting as a trusted partner to enable effective departmental scaling.
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IT Service Engineer* DawRemote 2mo IT Service Engineer supporting IT Governance through ITIL-based service management processes, asset management, and compliance governance.
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Team Lead, IT support APAC AdyenSingapore 2mo Build and lead a regional IT support function for Adyen's APAC offices, managing a distributed team to improve internal IT experience and automate processes.
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Staff Tech Operations Engineer-Payment & POPs InspirebrandsAtlanta Support Center 2mo Oversees cross-functional teams to design, execute, and improve technology operations processes, automations, and integrations for Inspire Brands' ecosystem.
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Incident Engineer BetssonMalta 3mo First point of contact for production incidents, monitoring systems, and coordinating resolution to ensure maximum service availability and performance for customers.
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Alternant(e) Service Delivery Manager IT RatpBATIMENT NOISY LE GRAND : 102 ESP DE LA COMMUNE DE PARIS, 93051 NOISY LE GRAND 3mo Managing IT service delivery, operational support, and user experience for a Digital Workplace team handling 26,000+ workstations and 34,000 smartphones.
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Incident and Problem Management Support Encora10Kuala Lumpur 3mo A hybrid role combining ITIL-based Incident & Problem Management with Product and Project Management execution for IT solutions.
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Team Lead, System & Server↗ NTT DATA, Inc.Bengaluru East, Karnataka, India 3mo Senior Team Lead responsible for overseeing day-to-day IT technical support operations, managing escalations, and ensuring service standards are met for internal clients.
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Sr. Associate Engineer - ITSM Analysis & Resiliency TravelersCT - Hartford $82k–$82k3mo Analyze incident trends and data across enterprise technologies to drive improvements in system stability and resiliency, translating findings into executive-ready reports.
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Lead Specialist IT Operations LeoniMateur, Bizerte Governorate, tn 3mo Executes 1st level service desk and 2nd/3rd level support for IT solutions while administering and monitoring IT systems.
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Consultant Incident Manager F/H EverienceCourbevoie, Île-de-France, fr 3mo Managing and coordinating critical production incidents, leading crisis cells, and driving continuous improvement of support performance and user satisfaction.
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Service Manager H/F InetumPESSAC, fr 3mo Support existing Service Managers, manage IT incident prioritization, ensure SLA compliance, and coordinate RUN security plans for OS, virtualization, and storage environments.
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Team Lead Technical Support (x/f/m) DoctolibBerlin Tech 3mo Leading the Technical Support team to ensure optimal Doctolib platform experiences for customers in the German healthcare IT landscape.
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Manager, Technical Support – ANZ SotiMulgrave, VIC Australia 3mo Lead and manage a team of Technical Support Engineers across L1 to L3 support levels to resolve complex technical issues for mobile and IoT device management solutions.
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Technical Operations Manager Allica-BankRemote 3mo Lead the IT service desk and IT service management function to deliver best-in-class IT experiences for all users, focusing on operational excellence and continuous improvement.
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Senior System Engineer Umb-AGCham, ch 3mo Installation, configuration, operation, and maintenance of customer infrastructures according to maintenance contracts, providing on-site and phone support.
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Head of Managed Services Icomera ABGöteborg, Sweden 3mo Lead the development and transformation of Icomera's managed services, defining strategy, operating models, and roadmaps for connectivity and digital services on trains, trams, buses, and coaches.
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Asset Lead↗ Dixit InfotechMH, IN 3mo Lead IT Asset Management (ITAM) operations to oversee the lifecycle of IT infrastructure assets.
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Devops engineer StedinRemote 3mo Ensuring critical data availability to prevent outages and optimize the energy grid by managing IT/OT solutions for business-critical applications.
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IT Servicemanager (m/w/d)↗ Fresenius Health ServicesRemote 3mo Manage and oversee the Fresenius Digital Technology IT provider and support teams to ensure SLA compliance and regulatory adherence for medical technology operations.
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IT Service Delivery Manager (Data management) MiratechValencia 3mo Managing IT service delivery for BI, Data Warehouse, and data platforms to ensure reliable, high-quality data services for business users.
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