Operations Analyst
Core
Operations Analyst responsible for 24x7 monitoring, incident support, and workflow automation for TEGNA's broadcast and digital platforms.
Role type
Senior IC IT Operations Analyst
Builds
Operational stability for broadcast and streaming services
Domain
Media & Broadcasting / IT Operations
Required skills
ServiceNow, PowerShell, Python, ITIL, PagerDuty, New Relic, Intune, Okta, Exchange Online, root cause analysis, automation scripting
Preferred skills
Cloud environments, hybrid identity systems, broadcast/media systems
Technologies
ServiceNow, PowerShell, Python, PagerDuty, New Relic, Intune, Okta, Entra, Exchange Online, Moveworks
Responsibilities
Triaging and resolving incidents across endpoints and cloud services, monitoring critical broadcast systems, automating repetitive tasks, documenting root causes and runbooks, tuning operational dashboards
Seniority
Mid-Senior, hands-on IC
