Technicien(ne) informatique senior
Core
Senior IT technician providing technical support, incident resolution, equipment installation, and maintenance while leading key IT projects.
Role type
Senior IT technician / IT support lead
Builds
IT infrastructure, equipment, and support services for internal users
Domain
Manufacturing / IT Operations
Required skills
ITIL methodology, Agile or Lean methodology, French (fluent), English (fluent), incident management, project planning, technical leadership
Preferred skills
DEC in Computer Science or DEP in IT Support, 7+ years of experience as an IT technician
Technologies
ITIL, Agile, Lean
Responsibilities
Provide technical support during incidents, outages, or breakdowns; install and maintain IT equipment; lead key IT projects; make informed decisions to ensure system efficiency; occasionally troubleshoot for colleagues at the Boucherville plant.
Seniority
Senior, hands-on IC with leadership responsibilities