Monitoring Engineer / Netzwerkmonitoring (m/w/d)
Core
Proactively monitor IT landscape and network infrastructure, coordinate incidents, and ensure smooth operations with internal and external partners.
Role type
Monitoring Engineer (Network & Infrastructure)
Builds
Stable IT operations and network availability
Domain
IT Infrastructure / Network Operations
Deliverable
dashboards & analysis
Required skills
Network monitoring, Incident management, Ticket systems, CheckMK, Windows environments, Microsoft Office
Preferred skills
Network fundamentals, Service-level agreement (SLA) adherence
Responsibilities
Monitor network and IT infrastructure, analyze and handle alarms/events, manage central incident mailbox, take and record phone calls for incidents, create and track tickets, escalate issues, coordinate with stakeholders, document incidents and measures, support SLA compliance
Seniority
Mid-level, hands-on IC