IT Service Management
1,584 open positions
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IT Service Delivery Manager↗ Ascot GroupNJ, US $155k27d Lead and manage a hybrid team of outsourced and FTE Service Desk and Desktop support colleagues for the US user base, overseeing Request, Knowledge, Incident, and Access Management.
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ServiceNow/Power BI Automation Engineer↗ InfosysRaleigh, NC, US 27d Design scalable IT infrastructure solutions, manage deployments, and drive automation for client IT environments.
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Regional IT Service Manager↗ Cognizant 27d Lead Field Services operations across a region, ensuring service delivery, operational performance, and site support governance for corporate offices, manufacturing plants, and distribution centers.
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Tech Support Specialist↗ Levi StraussKA, IN 27d Monitor enterprise systems and dashboards, validate alerts, perform initial incident triage, and escalate issues to maintain service availability for critical business systems.
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IT Incident Manager↗ AuxisBogotá, CUN, CO 27d Manage the lifecycle of IT incidents, coordinate recovery for major service disruptions, and ensure SLA compliance to maintain service quality.
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Especialista Plataforma EOT Jr.↗ GNP SegurosCiudad de México, DIF, MX 27d Maintain IT infrastructure to prevent incidents affecting service availability, security, and performance.
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Managed File Operations Lead BbhBoston, US 27d Leading global operations for the Momentum Managed File Transfer platform, ensuring stability, security, and governance for client file transfer services.
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IT Operations Management Specialist Job DetailsParramatta, New South Wales $133k27d Improve visibility across critical government technology services and infrastructure to enable informed decision-making and reliable service delivery.
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Operations Systems Support Department of Energy, Environment and Climate ActionMelbourne, Victoria 27d Investigate faults, monitor system health, troubleshoot incidents, and analyze data to maintain critical operational and emergency management systems.
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IT Operations and Service Delivery Director Kuros BiosciencesLage Vuursche, Baarn 27d Coordinate and improve daily delivery of IT services across global operations, serving as the operational focal point for service performance, MSP coordination, and compliance.
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Senior Manager, IT Service Desk ImmunomeincBothell, WA Headquarters $162k27d Own end-to-end delivery of IT support services, managing a team and MSP to handle incidents, requests, device lifecycle, and specialized lab/scientific system support.
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Freelance Senior Technical Service Delivery Lead DP WorldBelgië 27d Ensuring continuity of business-critical Navis, Camco, and AEMS environments through operational support and incident management.
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Service Delivery Manager Evernet Systems Private LimitedSingapore 27d Layer between engineers and Managing Director, managing day-to-day service delivery, SLAs, ticket queues, escalations, and client communications for managed services clients.
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IT Service Management Specialist SgsMadrid, MD, es 27d Act as a key link between business and IT to support global laboratory users on LIMS solutions, managing service processes and stakeholder communication.
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Critical Situation Manager (Escalation Manager)
MongoDBDublin
27d
Lead command and coordination for MongoDB's most complex customer incidents and escalations, managing high-pressure events with technical ambiguity and executive scrutiny.
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Technical Delivery Lead (Cyber & Managed Services) KordiaNew Zealand 27d Lead the operational delivery of managed cyber security, cloud, and connectivity services by resolving complex service challenges and driving continuous improvement.
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Senior Manager, Global IT Operations OneTrustAtlanta $139k27d Lead and scale the global IT Operations organization to evolve from reactive support to a data-driven, automation-first, and agentic operating model.
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Incident Manager InetumBilbao, PV, es 27d Managing critical IT incidents (P1/P2), leading bridge calls/war rooms, and coordinating technical teams and vendors to restore services.
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Service Engineering Manager MicrosoftAustralia, New South Wales, Sydney 27d Ensures Service Engineering teams are equipped to respond to incidents, drives operational excellence, and manages teams to implement reliable, scalable solutions across organizations.
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Analista de Operações de Tecnologia Jr (Remoto)↗ MilkboxRemote $20k28d Junior IT Operations Analyst supporting email infrastructure, DNS, and no-code automation for a B2B SaaS email delivery platform.
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Manager, IT Disaster Recovery - Advanced English↗ KTSA - KPMG Technology Services Americas 28d Senior technical authority leading IT Disaster Recovery (DR) and Business Continuity (BCP) operations, including test planning, execution, gap analysis, and automation initiatives to ensure business resilience.
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IT Engineer NVIDIATaiwan, Hsinchu 28d IT Engineer supporting end-user needs, improving IT processes, and engineering/streamlining tools and systems globally.
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Level 1 Support Analyst↗ Hyperscal Solutions Pte. Ltd.Bugis, S00, SG 28d Monitor application health, dashboards, alerts, and data processing workflows; handle incidents and service requests via phone, email, and ITSM platforms.
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Head of IT Governance and Operations (m/w/d) PFISTERER Kontaktsysteme GmbHWinterbach bei Schorndorf, Württ., BADEN_WUERTTEMBERG €95k28d Leading IT Governance & Operations within Corporate IT, optimizing ITSM processes, managing external service providers, and driving strategic IT alignment.
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ITSM Service Excellence Leader NtrsLimerick, Ireland 28d Lead the automation, optimization, and maturation of IT Service Management (ITSM) function, shifting from manual processes to automated, data-driven operations within a high-volume banking environment.
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IT Service Manager - Change Enablement (m/w/d) REWE digital GmbHRemote 28d Responsible for the group-wide Change Enablement process across all countries, ensuring stable IT services and efficient processes by planning changes, assessing risks, and moderating international CABs.
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Senior Director, IT Service Operations AspcaNew York, NY - 8th Avenue, US $188k28d Lead IT Service Operations (Technical Support, Networks, Asset Management, Account Management) for 1,400+ staff across NYC HQ and field sites, building an operating model to shift from reactive support to disciplined service delivery.
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IT Stability & Operational Excellence Analyst↗ AllianzBarcelona, CT, ES 28d Analyze operational data and drive AI/automation initiatives to improve IT service resilience, reduce incidents, and optimize change management processes.
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Senior Manager, Service Delivery Engineer (100703)↗ Sumitomo GroupRemote $128k28d Senior Manager supporting Level 3 IT service delivery, end-user computing, and collaboration technologies for a global pharmaceutical company in a regulated environment.
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Engineering Application Manager HitachiLodz, Lodz, Poland 28d Manage the end-to-end lifecycle of internally developed engineering applications to ensure operational stability, security, and regulatory compliance.
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IT-Manager/in x-tention Informationstechnologie GmbHWien,Landstraße, WIEN €60k28d Leading and developing an IT team to ensure high service quality, operational control, and process improvement in IT infrastructure and enterprise solutions.
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Anlst II, IT ValeCanada 28d Lead end-to-end transition of IT services into operations, ensuring services are fully tested, validated, and documented prior to deployment.
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Infrastructure project manager and release manager↗ CGIKA, IN 28d Governing, coordinating, and continuously improving end-to-end Change Enablement and Release Management processes across enterprise IT infrastructure to minimize business disruption and maintain service availability.
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Consultor Suporte de Redes↗ Vivo VitaSão Paulo, SP, BR 28d Bridge business needs with technical operations, supervising the full lifecycle of technology services to ensure quality, efficiency, and alignment with company and client objectives.
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Monitoring Support DxctechnologySGP - SINGAPORE 28d Monitor system and batch job processing, perform 1st level problem determination, and escalate critical alerts for a mission-critical system.
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Senior Incident Response Analyst HealthEdgeRemote $115k28d Coordinate and manage major incident activities, restore failed services, and partner with Problem Management on Root Cause Analysis for Sev1 and Sev2 incidents.
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Associate Network Operations Center Technician - 3rd Shift CarvanaTempe, AZ 28d Monitor and analyze existing systems and services, resolve alerts within defined SLAs, and maintain system health for Carvana's automotive retail operations.
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IT Operations Engineer (Junior) - Enterprise Collaboration Platforms Bosch-GroupRemote 28d Design, plan, and launch a new global enterprise collaboration platform (Lark) from scratch, focusing on project rollout, platform health monitoring, and technical troubleshooting.
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Modern Workplace Analyst The Warehouse GroupAuckland, North Island 28d Ensuring operational processes run smoothly, maintaining accurate service information, and delivering actions on time for technology services.
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Senior Technology Resilience Advisor | Auckland or Wellington | Permanent New Zealand GovernmentWairarapa, North Island $140k28d Lead and embed technology resilience practices to ensure critical services remain available, secure, and resilient during disruptions.
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Superviseur de production IT / Team Leader Anglais H/F EverienceParis, IDF, fr 28d Supervise and coordinate on-site IT support technicians to ensure high-quality user experience and service delivery for a global electrical distribution leader.
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Head of Asset Management Capital.ComLimassol, Cyprus 28d Lead the IT Asset Management function to deliver trusted data and services on software, SaaS, hardware, and spend to the business and Finance.
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Lead Engineer – 1 - Platforms & Solutions PepsiCoHyderabad, India 28d Manage the lifecycle of IT hardware and software assets across Europe, focusing on procurement, inventory control, compliance, and cost optimization.
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IT Operations & Security Manager Ambuce Rescue TeamAntwerpen 29d Managing external IT partners, ensuring system continuity and security, and translating compliance requirements into practical IT measures for a Belgian ambulance service.
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Global Support Manager EurofinsLancaster, PA, us 29d Lead operational support for enterprise application portfolio, ensuring stability and reliability through incident, service, and problem management.
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IT Operations Engineer (Junior) - Enterprise Collaboration Platforms↗ BoschUharte, NC, ES 29d Design, plan, and launch a new global enterprise collaboration platform (Lark) from scratch, ensuring stability and performance.
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Spezialist Incident-/Problemmanagement (m/w/d) AOK NordWestRemote €70k–€95k29d Coordinate and optimize incident and problem management processes to prevent disruptions and ensure availability of critical IT systems and services.
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