IT Service Management
1,584 open positions
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Analista de Solucoes II ExperianBlumenau, br 25d Ensure continuity, stability, and quality of systems and applications by resolving incidents, supporting users, and improving customer experience.
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Healthcare IT Technical Operations Lead (Edifecs) HealthEdgeRemote $90k25d Lead operational excellence and production support for customer-facing technology delivery in a mid-size HealthPlan, managing core administrative systems and EDI workflows.
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Manager, Application Support EnsonoPune, India 25d Lead and manage a team of application support specialists, overseeing incident resolution, service delivery, and continuous improvement using SRE-aligned practices.
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Software Asset Management Analyst WabtecBengaluru, KA, in 25d End-to-end operational ownership of the Software Asset Management (SAM) lifecycle, including requests, procurement, licensing, renewals, and compliance.
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Incident Management Consultant, ECC - Remote Allstate Insurance CompanyRemote $54k–$85k25d Handle complex major incident detection, provide guidance/coaching to analysts, and lead rapid response calls to closure for priority applications.
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Change & Release Manager (m/w/d) in Saarbrücken ODDO BHF GroupSaarbrücken, Saarland, DE 25d Responsible for the Change and Release Management process within IT Service Management, ensuring quality, user-friendliness, and cost efficiency for the ODDO BHF Group's IT services.
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Senior Vendor Manager Application Operations (m/w/d) LBBWBerlin, BERLIN 26d Managing external IT service providers for application operations, ensuring service quality, SLAs, and contractual performance.
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ITIL Problem Management Lead- Pune↗ WiproMH, IN 26d Lead ITIL Problem Management and Continuous Service Improvement (CSI) using AI/GenAI tools to drive proactive problem detection, root cause analysis, and service maturity.
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Director, IT Operations↗ Healthedge Software, Inc.Remote, US 26d Establish and operate the service-management governance model for Client IT Operations in a complex 24x7 BPaaS/EPaaS environment.
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Customer Delivery Manager (m/f/d)↗ T-MobileKA, IN 26d Managing service chains for specific business service products across organizational units to ensure service quality and operational stability.
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Systems Management Consultant↗ OptumKA, IN 26d Monitor services, manage high-priority incidents, and coordinate with enterprise and vendor technology teams to drive rapid resolution or workarounds.
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Service Delivery Manager NttlimitedPrague, Czech Republic, CZ 26d Managing client relationships and delivering IT service and Managed Services for local Czech clients and those with international scope.
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Mitarbeiter Service Desk (m/w/d) im Finanzsektor - hybrides Arbeiten (Remote & Präsenz) DIS AG GermanyRemote 26d 1st-Level IT support specialist coordinating service requests and incidents for a financial sector client.
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Manager, Applications Support↗ ParexelRemote 26d Oversee 24x7 help desk operations and lead a team delivering technical support and customer service for complex browser-based applications.
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Systems Engineer↗ IkeaKA, IN 26d System Engineer supporting the Co-worker Listening area within the Digital Workplace Domain, ensuring technical foundation, operational excellence, security, and compliance for platforms used by 180,000+ colleagues.
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Profesional Tecnología Bogotá↗ Centro de Empleo Y Talento $3201k26d IT Operations professional managing technology providers, asset lifecycle, and process automation.
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IT Service delivery manager↗ Techcom Solutions (singapore) Pte. Ltd.Singapore, S00, SG 26d Manage IT service delivery across multiple domains, handling critical incidents and multi-vendor operations.
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Service Delivery Manager KeppelSingapore 26d Manage end-to-end service delivery across multiple customer accounts, ensuring SLA/KPI achievement and operational compliance.
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IT Lizenz- und Vertragsmanagement (d/w/m) Charité Universitätsmedizin Berlin KdöRRemote 26d Manage and optimize IT license and contract portfolios to ensure economic, compliant, and transparent use of IT resources within a healthcare setting.
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Service Manager (Rapid Productivity, Agentic AI)(m/f/d)↗ AllianzBarcelona, CT, ES 26d End-to-end delivery and management of IT services for a specific 'Tribe', focusing on stability, compliance, security, and cost-efficiency within an Agentic AI context.
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Senior Service Manager - Change and Maintenance Window↗ HaleonKA, IN 26d Provide strategic leadership, governance, and operational oversight of the Change and Release Management function to ensure technology changes are assessed, authorized, implemented, and reviewed in a controlled, compliant, and business-focused manner.
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Associate - Technology Fusion Center Operations Analyst↗ Bread FinancialKA, IN 26d Entry-level analyst supporting 24/7 IT monitoring, incident response, and stability of financial products by analyzing SIEM alerts and managing incidents.
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Service Delivery Manager↗ AirbusKA, IN 26d Manage IT service delivery, monitor KPIs, and coordinate issue resolution for Airbus PLM Foundations digital transformation initiatives.
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Service Manager Senior | Cloud & Infrastructure Services Knowmad MoodBarcelona, ES 26d Ensure the correct delivery and evolution of infrastructure services, coordinating different teams and guaranteeing service quality, continuous improvement, and SLA compliance.
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阿里云运维工程师 DxctechnologyCHN - SHANGHAI, CN 26d Provide basic technical support, monitoring, and troubleshooting for infrastructure services while contributing to infrastructure projects.
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Senior Incident and Escalations Manager DatadogSydney, New South Wales 26d Lead response to complex, high-impact incidents and escalations for Datadog's global customers, driving cross-functional coordination and communication.
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Head of Deployment and Support - LIMS EurofinsBraga, Braga, pt 26d Define and deliver support & deployment for a central Laboratory Information Management System (LIMS) across Europe, ensuring service availability and managing change processes.
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Production Operations Manager AT&T IsraelAirport, Israel 26d Lead production operations and Tier 3 support for AT&T's Flagship app and backend platforms, ensuring business-critical capabilities for millions of customers.
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Analista Administrativo de TI Pleno (Curitiba) Dexian BrasilBrasil 26d Manage IT software licensing, hardware support contracts, digital certificates, and IT service KPIs/SLAs.
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Sr. Product Enablement Specialist GohighlevelRemote 26d Manage operational aspects of the email delivery system to ensure high deliverability rates and system stability for agencies and SMBs.
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Delivery manager H/F EverienceLyon, Auvergne-Rhône-Alpes, fr 26d Pilot a Level 1 technical assistance contract (helpdesk) for a banking client, managing the service provider's performance and incident flows.
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Unit Head - Incident & Support VSI Scania CV AktiebolagSödertälje, Sweden 26d Lead the global Workshop Suite (tWS) Incident and Support organization to ensure stable operation of digital tools for TRATON's service network.
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[쿠팡] CS 이슈 대응 및 운영 담당자 (야간) CoupangSeoul 26d 24/7 monitoring and real-time response to critical customer service incidents and system errors to ensure high availability and customer experience.
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Technical Manager - Team Manager SutherlandHyderabad, TS, in 26d Manage and mentor a team of technical support engineers, overseeing daily operations, handling escalated issues, and driving team performance against KPIs.
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Incident Management | Operations Lead↗ CapgeminiMH, IN 27d Lead and manage P1/P2 Major Incidents, ensuring quick service restoration and minimal business impact by coordinating cross-functional support teams and providing executive updates.
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O+O Digital Service Delivery Manager↗ L'OréalMainland, PA, US 27d Manage L'Oréal North Asia & SAPMENA B2C platforms (CRM and e-commerce) ensuring stability, availability, and cost-efficient operations.
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Service Delivery Manager – IT Operations & Support Services↗ SiemensMH, IN 27d Own, manage, and continuously improve enterprise-wide IT Operations and Support Services, ensuring availability, reliability, and compliance for business-critical infrastructure and non-custom applications.
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Unit Head - Incident & Support VSI↗ Scania GroupSödertälje, Stockholm County, Sweden 27d Lead the global Workshop Suite (tWS) Incident and Support organization to ensure stable operation of digital tools for vehicle service networks.
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Service Delivery Manager↗ Three Ess Computer Services (i) Pvt. Ltd.MH, IN ₹360k27d Manage end-to-end IT service delivery and infrastructure operations for enterprise or government customers.
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ERP Business Systems Analyst FlextronicsUSA, TX, Austin 27d Support hybrid cloud IT infrastructure by monitoring systems, managing incidents, and ensuring operational stability for business applications.
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Specialist, IT Asset Administration (SAM) KbrChennai, Tamil Nadu, India 27d Manage the end-to-end software lifecycle including administration, procurement, tracking, and compliance for software assets.
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IT Service Delivery Manager (SDM)↗ Mca GroupeMadrid, MD, ES 27d Ensure correct IT service delivery, guarantee SLA compliance, and manage the relationship between technical teams and clients.
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Festanstellung: Teamleiter IT Operations (m/w/d) Herrmann Personaldienste GmbHRemote €75k27d Leading an IT operations team focused on second-level support for Windows, Linux, and network technologies to ensure reliable business IT infrastructure.
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Associate Lead - Incident Management ( SM2 )↗ MicrolandKA, IN 27d Lead the incident management team to drive process efficiency, manage major IT incidents, and ensure SLA compliance for IT services.
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IT Service Delivery Manager↗ Ascot GroupNJ, US $155k27d Lead and manage a hybrid team of outsourced and FTE Service Desk and Desktop support colleagues for the US user base, overseeing Request, Knowledge, Incident, and Access Management.
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