Festanstellung: Teamleiter IT Operations (m/w/d)
Core
Leading an IT operations team focused on second-level support for Windows, Linux, and network technologies to ensure reliable business IT infrastructure.
Role type
IT Operations Team Lead (Second-Level Support)
Builds
Managed IT services and hosting solutions for business customers
Domain
IT Services / Managed Services / Infrastructure
Required skills
Team leadership, Windows administration, Linux administration, Network engineering, Managed services knowledge, Project coordination, Customer consultation
Preferred skills
Entrepreneurial mindset, Solution-oriented approach, Motivation and coaching
Technologies
Windows, Linux, Network technologies
Responsibilities
Lead and discipline an IT operations team in second-level support, Ensure reliable operation of business IT infrastructures, Plan personnel capacity and manage staff deployment, Coordinate IT projects including monitoring deadlines and quality, Develop technical service offerings and team competencies, Provide technical consulting to customers and support sales
Seniority
Senior, hands-on IC with team leadership