Change & Release Manager (m/w/d) in Saarbrücken
Core
Responsible for the Change and Release Management process within IT Service Management, ensuring quality, user-friendliness, and cost efficiency for the ODDO BHF Group's IT services.
Role type
Change & Release Manager
Builds
IT service delivery and managed services for private banking clients
Domain
Banking / IT Service Management
Required skills
Change management process design, CAB/ECAB coordination, Service Management tools (e.g., Ivanti), ITIL framework knowledge, stakeholder management, process improvement, configuration management integration
Preferred skills
Experience building a Change Management function, MS Office proficiency
Technologies
Ivanti Service Manager, CMDB
Responsibilities
Accept, categorize, and prioritize change requests; Coordinate CAB and ECAB activities; Review planned changes; Identify emergency changes; Schedule downtime windows; Ensure user awareness of system changes; Track and monitor changes; Integrate CMDB data; Continuously improve change and release processes; Support IT projects
Seniority
Senior, hands-on IC