IT Service Management
1,582 open positions
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Associate Manager IT Service Delivery HarriscomputerRemote - North Carolina, US $50k–$80k20d Lead day-to-day IT service operations for a client hospital, ensuring high-quality technical and application support across Tier 1 and Tier 2 workflows.
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Senior Analyst, Continual Service Improvement FticonsultingChicago, IL, US 20d Execute service improvement initiatives across Global Customer Services using data, stakeholder feedback, and ITIL practices to measure performance and deliver value.
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Change Management Coordinator (gn) JLink connecting experts GmbHStuttgart, BADEN_WUERTTEMBERG 20d Coordinate IT change requests, ensuring completeness and quality, and facilitating communication between business units, technical teams, and governance bodies.
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TechOps Engineer↗ Ntt DataHalifax, NS, CA 20d Support and maintain critical enterprise applications and tools including JIRA, GitHub, Workfront, Kronos, MetricStream, and Azure DevOps.
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Engineering Manager ManulifeWaterloo, Ontario, CA CA$113k–CA$163k20d Lead a team responsible for production support, operational stability, and reliability of business-critical technology platforms, ensuring timely incident resolution and service improvements.
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Associate Manager Software Engineering DxctechnologyMYS - PETALING JAYA, MY 20d Senior IT Service Management professional managing technical incidents, operational checks, and change management for business operations.
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Lead Consultant InfosysSydney, New South Wales A$129k–A$142k20d Lead and mature the end-to-end IT service management ecosystem for a major client, ensuring stability, reliability, and operational excellence across all ITSM domains.
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Onsite Tech Support - Manager Publicis Groupe Holdings B.VNew York, New York 20d Managing and overseeing a multi-regionally based Onsite Tech Support services team to deliver technology solutions and improve the operational environment.
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Service Manager II AnaplanYork - Office 20d Service Manager ensuring stability and resilience of a business-critical, tier-one scenario planning platform for hundreds of engineers and thousands of customers.
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IT Operations and Reliability Manager (W/M) LesaffreMarcq-en-Barœul, Hauts-de-France, fr 20d Coordinate autonomous IT teams (Support, SAP, Infrastructure, Platform) to ensure system stability, manage cross-team incidents, and govern operational standards across a multi-cloud environment.
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Major Incident Manager | Wellington DatacomWellington, Greater Wellington 20d Lead and coordinate the response to major incidents throughout the full incident lifecycle, acting as the central point of contact for technical teams, vendors, and stakeholders.
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Solution Manager H/F AltenFrance 20d Maintain systems stability and reliability for ALTEN's Business Information System (CRM, recruitment, BI) while leading support teams and managing solution delivery.
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Senior Service Integration & Supplier Governance Engineer ShurgardBelgië 20d Own cross-supplier IT service issues, coordinate external partners, and ensure SLA compliance across multi-vendor outsourced services.
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Engineer I, Systems Reliability Engineering Levi StraussBelgië 66k–88k20d Ensure reliability, availability, and operational performance of critical Retail Technology platforms by managing production support, resolving incidents, and driving automation.
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Administrateur-e supervision DYNATRACE F/H Safran Aircraft EnginesRéau, Combs-la-Ville 20d Real-time monitoring and operational management of IT applications and infrastructure to ensure service quality and stability.
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Incident Response Coordinator Intercontinental Exchange Holdings, Inc.Hyderabad, India 20d Coordinates enterprise-wide incident activities and provides 24x7 support for change, incident, and problem management to protect production and disaster recovery systems.
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COORDINATORE HELP DESK UMANA S.p.A.Roma, Provincia di Roma 20d Coordinating the Level 2 Help Desk team, managing ticket workflows, and providing technical support for complex platform and infrastructure issues.
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Consultor/a de Calidad y Procesos IT InetumRemote 20d IT Quality and Process Consultant responsible for managing, maintaining, and improving IT processes, software lifecycle, and infrastructure governance.
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Director, Operations - Product & Software Support i3 VerticalsRemote 20d Lead, mentor, and manage support analysts to establish processes, monitor ticket queues, and ensure timely resolution of customer issues for software and product support.
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Technical Platform Operations Support, Manager Freddie MacDallas, TX, US 20d Lead a team responsible for the operational stability, support, monitoring, incident response, and continuous improvement of critical enterprise Identity Management technology platforms.
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CX Incident Response Manager CrunchyrollHyderabad 20d Lead the day-to-day execution and development of Crunchyroll's incident management program, ensuring fan-impacting issues are proactively identified, assessed, escalated, and translated into actionable insights.
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IT Operations Manager↗ Cms It Services Pvt LtdMH, IN ₹800k–₹1000k21d Manage day-to-day IT operations, ensuring smooth functioning of IT infrastructure, service delivery, incident management, and compliance with SLA requirements.
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Sr. Associate IT Generalist McKessonUSA, GA, Atlanta $89k–$149k21d Strengthen technology resilience and business continuity through disaster recovery planning, testing, documentation, and customer implementation support.
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SERVICE LEVEL MANAGER L2↗ WiproKA, IN 21d Managing service levels for IT operations and ensuring cross-functional service delivery.
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Senior Support Engineer↗ Infinite Computer SolutionKA, IN 21d Provide shift-based monitoring, troubleshooting, and operational administration for Control-M Enterprise batch scheduling environments, ensuring reliable job execution and incident resolution.
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Delivery Manager↗ KyndrylMadrid, MD, ES 21d Lead delivery teams to ensure top-notch IT services and customer success within a contractual framework, aligning solutions with evolving business needs.
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IT-Organisator (m/w/d) DIS AG GermanyHeidelberg, Neckar, BADEN_WUERTTEMBERG 21d Lead IT process optimization, incident management, and service delivery for a client in Heidelberg.
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IT Support Team Lead NelnetLincoln, NE, US $70k–$90k21d Lead, supervise, and develop a technical support team while managing escalations, incident response, and software deployments for payment and education technology systems.
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Service Owner ITSM (m/w/d) - Matrix42 & AnyDesk CgmKoblenz, DE 21d Responsible for the ITSM platform Matrix42 as Service & Product Owner, driving continuous improvement in Service, Ticket, Asset, and Service Portfolio Management.
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Engineer I,Systems Reliability Engineering LevistraussandcoOffice, Mexico, D.F., Mexico 21d Provide end-to-end production support for enterprise job scheduling and workload automation systems, resolving incidents and ensuring business processes run reliably.
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Customer Success Manager Digital Realty GlobalNorth Sydney, New South Wales 21d Lead end-to-end operational service experience for a portfolio of strategic customers, ensuring seamless service delivery, satisfaction, and long-term retention.
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Senior Incident Analyst Harvey NormanSydney, New South Wales 21d Coordinate and manage major IT incidents, lead bridge calls and war rooms, and drive continual service improvement across the technology environment.
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Service Delivery Manager BeesCampinas, Brazil 21d Ensure high-quality service experience and operational reliability for strategic B2B customers across digital products and platforms.
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ITAM IdbnyNew York $140k–$160k21d Develop and promote IT Asset Management strategies, policies, and best practices for digital technology assets, ensuring compliance with licensing agreements and optimizing technology spending.
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Services Specialist - CTS ODC- Hyderabad DeloitteHyderabad, Telangana 21d Deliver world-class customer service for IT-related incidents and service requests while managing Offshore Development Center (ODC) operations, data accuracy, and stakeholder coordination.
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Senior Software Engineer Principal FinancialHyderabad, India 21d Manage production incidents, maintain system availability, and implement fixes for business-critical applications.
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Fixed Term Contract AVP, ID & Database Management Team (1 Year Contract) Mizuho Bank, LtdHong Kong, Hong Kong, HK 21d Managing user ID and access authority control, database management, and software license control for branch systems.
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IT keitimų koordinatorė (-ius) (IT Change Manager) Epso-GRemote €3k–€4k21d Coordinate, plan, and manage IT changes to ensure they are implemented safely with minimal impact on business operations.
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Lead Enterprise Service Manager ANregiomed Klinikum AnsbachAnsbach, Mittelfranken, BAYERN 22d Define, establish, and monitor ITIL-based best-practice processes (Incident, Problem, Knowledge Management) and build a holistic service catalog via Enterprise Architecture Management.
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IT Change Analyst↗ BNP ParibasMadrid, MD, ES 22d Analyze change requests, identify risks, coordinate resolutions, and chair Change Control Board meetings to ensure efficient IT service delivery.
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IT Service Delivery Lead↗ HDI Global Insurance CompanyChicago, IL, US 22d Lead IT Service Management (ITSM) operations, service desk, and end-user support to ensure business-aligned, reliable IT services.
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Service Operations Manager↗ NTT DATA, Inc.Bengaluru East, Karnataka, India 22d Leading and overseeing the successful delivery of support services to clients within a Region/Country or Services Division.
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German speaking Senior IT Service Delivery Manager↗ WizardtalesRemote 22d Connect German-speaking customers with technical teams to ensure requests are understood, priorities are clear, and commitments are met.
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Analista de Monitoramento - 12x36 | Cresol Confederação - CSC↗ CresolFrancisco Beltrão, PR, BR 22d Monitor applications in real-time, interpret alerts, and optimize monitoring triggers to anticipate failures and mitigate incidents within a 12x36 shift.
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Senior Systems Engineer (O&S and Compliance)↗ Zenith InfotechSingapore, S00, SG $6k–$10k22d Operations and maintenance of an Internet-facing digital platform on Commercial Cloud, ensuring stability, security compliance, and incident resolution.
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