IT Service Management
881 open positions
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Directeur adjoint, Infrastructures TI Renaud-BrayMontréal, QC, ca 1mo Manage daily operations of IT infrastructure, systems, and applications, ensuring stability, backup, monitoring, and performance for a retail group.
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IT Service Delivery Manager (m/w/d) Sopra-SteriaRemote 1mo Ensuring service delivery and quality for clients by coordinating internal teams and external partners across the Digital Platform Services portfolio.
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Disaster Recovery Senior Analyst CookchildrensFort Worth, TX 1mo Planning, organizing, and coordinating the Information Systems Disaster Recovery (ISDR) program, including exercises, real-time activations, and infrastructure support.
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IT Services Run Team Leader SwisslifeRemote 1mo Lead the IT Services Run team to ensure reliable, secure, and consistent IT operations, field services, and Service Desk delivery across six countries.
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Technology Operations Senior Manager WfTaguig City, Philippines 1mo Manage and develop teams to oversee operational outcomes of key IT services including network, database, and infrastructure services, while driving strategic initiatives for infrastructure availability and business continuity.
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Responsable des opérations, soutien et maintenance des solutions et gestion des fournisseurs/Operations Lead, Solution Support, Maintenance & Vendor Management McKessonCAN, QC, Montreal, Ville Saint-Laurent 1mo Ensures stability, reliability, and continuous evolution of production application solutions while driving operational excellence, automation, and vendor management.
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ITSM & Compliance Analyst↗ CaterpillarPiracicaba, SP, BR 1mo Support IT Service Management (ITSM) and Change Management processes to ensure infrastructure work aligns with corporate standards and best practices.
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Service Transition Consultant CapitaloneNottingham, Eng 1mo Partner with project and engineering teams to ensure new and changing services land in production reliably, safely, and with operational foundations; embed in design phases to consult on supportability and reliability.
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Service Delivery Management↗ FujitsuCornellà de Llobregat, CT, ES 1mo Strategic partner ensuring excellent, efficient, and business-aligned service delivery end-to-end.
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Delivery Service Manager - TechOps Cell & Gene Therapy↗ RocheMadrid, MD, ES 1mo Own end-to-end service delivery, performance, and governance for mission-critical IT services enabling the manufacturing and delivery of high-quality pharmaceutical products in Cell and Gene Therapy.
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Manager IT Production Operations FilToronto Office $152k–$152k1mo Lead enterprise 24/7 production operations ensuring stability, reliability, and controlled execution of business-critical systems, data flows, and infrastructure.
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Supervisor, Customer Contact Center SouthshorehealthWeymouth, MA $80k–$80k1mo Lead daily operations of a 24/7 IT Customer Contact Center team delivering superior service to physicians, patients, and internal staff.
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Technology Support Engineer AccentureBengaluru 1mo Resolve incidents and problems across multiple business system components to ensure operational stability, create and implement Requests for Change (RFC), and update knowledge base articles.
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Incident Manager/Change Manager H/F InetumRemote 1mo Ensure continuity and quality of services in a Data environment by managing incident resolution and change processes according to ITIL best practices.
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IT Support Supervisor (Fixed Term Contract) SpringernatureJohannesburg 1mo Lead day-to-day IT support operations, ERP support, and infrastructure availability for Southern African business units.
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Knowledge Curation-Knowledge Disseminator↗ LenovoSão Paulo, SP, BR 1mo Manage and curate IT service desk knowledge bases, validate content for generative AI/chatbots, and disseminate technical procedures to support teams.
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Cloud Managed Services Engineer (L2)↗ Ntt DataMH, IN 1mo Second-line support engineer ensuring smooth operation of client cloud infrastructure by monitoring, investigating, and resolving incidents and service requests.
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National Operations Centre Engineer↗ I-Med Radiology NetworkNSW, AU 1mo Monitor and manage critical business technology services, system performance, capacity, and priority incidents within a 24/7 National Operations Centre.
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Corporate IT Services Operations Lead VoleonBerkeley, CA 1mo Technical leader and primary coordination point for IT service delivery, driving day-to-day support operations, workflow design, and automation to ensure exceptional IT experiences for employees.
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Service Manager Pleno↗ LUZA GroupRemote 1mo Serve as the primary operational focal point for clients, managing allocated support professionals and ensuring service continuity.
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Manager - Oracle Fusion SRE LsegCRI-Lagunilla de Heredia-Ultra 1mo Manage service management and application support engineering for the Oracle Fusion Cloud ERP platform and technology processes for the Finance business.
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Service Delivery Manager↗ Tescom (singapore) Software Systems Testing Pte Ltd.SG 1mo Single point of accountability for platform deployments, service health, and client satisfaction across multiple accounts.
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Service Transition & Operational Resiliency Leader BmoToronto, ON, CAN 1mo Lead operational excellence, governance, and KPI frameworks for Service Transition to ensure stable technology and business service introductions.
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Service Delivery Manager↗ Thales 1mo Lead end-to-end management of support & maintenance contracts for government clients, ensuring SLA compliance and driving account performance.
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Service Command Analyst TripActionsDelhi 1mo Tactical controller of live global travel operations, managing real-time exceptions, SLA recovery, and incident response using AI-driven alerts and dashboards.
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Incident Commander↗ AlcorRemote 1mo Authoritative voice and lead for 24/7 SaaS incident response, driving resolution, root cause analysis, and post-incident documentation.
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Process Analyst↗ WiproSão Paulo, SP, BR 1mo Manage IT Change Management processes, including approval, categorization, risk assessment, and post-implementation reviews to ensure production stability.
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Service Engineer 2↗ Providence Global CenterTS, IN 1mo Lead end-to-end major incident management and drive operational efficiency for cloud services, network connectivity, and data center infrastructure supporting healthcare operations.
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Service Delivery Manager (m/w/d)↗ Nts Netzwerk Telekom Service AGLinz, O, AT $55k–$55k1mo Managing service delivery, implementation, and transition phases while ensuring client satisfaction and service quality.
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Senior Major Incident Manager (ITIL) (M/F)↗ Konica Minolta PortugalRemote 1mo Manage and coordinate major incidents end-to-end, ensuring resolution within defined service levels and driving war room operations.
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Associate Manager Infrastructure Services↗ DXC TechnologyLas Rozas de Madrid, MD, ES 1mo Assist in managing and operating infrastructure services, implementing strategies, and maintaining system performance and availability.
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Senior Manager, IT Operations & Service Delivery↗ Liberty Specialty MarketsSingapore, S00, SG 1mo Leading IT operations and service delivery strategy, governance, and performance across Hong Kong and Singapore to drive operational excellence and service maturity.
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Public Safety Technical Operations Center Specialist City-Of-New-YorkBrooklyn, NY, us 1mo Maintain 9-1-1 infrastructure reliability and prevent operational outages by monitoring data communications and network applications for first responders.
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?Public Safety Automation Engineer↗ Brooklyn, NY, US $75k–$75k1mo Automate patching, monitoring, and configuration for Public Safety 911 endpoints and infrastructure across New York City.
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Coordenador de Service Desk↗ Leega ConsultoriaSão Paulo, SP, BR 1mo Orchestrate between technical strategy and operations to ensure high availability and security of environments.
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Production Support Engineer↗ VeltrisKA, IN 1mo Resolve production incidents, analyze application failures, and maintain operational workflows for mobile and web applications.
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Senior Systems Engineer - IT Service Management↗ InfosysKA, IN 1mo Manage IT hardware asset portfolio, invoice management, and expense control while ensuring compliance with service contracts and governance objectives.
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?Integration and Production Engineer↗ Lisboa, P11, PT 1mo IT Operations Support professional responsible for monitoring production/non-production environments, managing incidents, and implementing monitoring dashboards.
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Coordenador(a) de Suporte de TI e Qualidade - São Paulo↗ DeloitteSão Paulo, SP, BR 1mo Lead N2 IT support operations and quality assurance for internal staff, ensuring SLA compliance and driving efficiency through automation and AI implementation.
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Senior Administrator - Desk Side Services, AMT Asset Management Software↗ HCLTechSão Paulo, SP, BR 1mo Enhancing operational efficiency in asset management through development, maintenance, and support of automation tools and ITIL processes.
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