ERP Business Systems Analyst
Core
Support hybrid cloud IT infrastructure by monitoring systems, managing incidents, and ensuring operational stability for business applications.
Role type
Mid-level IT Operations Analyst (ERP focus)
Builds
Hybrid Cloud IT infrastructure and ERP business application systems
Domain
Manufacturing / IT Operations / Cloud Infrastructure
Deliverable
infrastructure
Required skills
Incident management, system monitoring, patch management, backup and recovery, change management, SLA definition, system testing, requirement gathering, troubleshooting, data integrity management
Preferred skills
Computer programming for automation, log analysis, data analytics, system architecture concepts
Technologies
Hybrid Cloud environments, incident tracking systems, ERP systems
Responsibilities
Monitor and acknowledge IT infrastructure incidents; prepare standard operating procedures for application maintenance; ensure backup and retention policies; propose system enhancements; install, configure, and maintain business application systems; gather requirements and coordinate system implementation; troubleshoot and resolve system problems; perform change management and track performance metrics.
Seniority
Junior to Mid-level, hands-on IC