Software Asset Management Analyst
Core
End-to-end operational ownership of the Software Asset Management (SAM) lifecycle, including requests, procurement, licensing, renewals, and compliance.
Role type
Software Asset Management Analyst
Builds
Software asset lifecycle processes, procurement workflows, and compliance controls
Domain
IT Operations / Software Asset Management
Required skills
Software asset lifecycle management, ServiceNow workflow administration, Flexera license management, Coupa procurement operations, license entitlement administration, software catalog maintenance, renewal process coordination, data reconciliation, stakeholder communication, process improvement
Preferred skills
Flexera One, ServiceNow SAM, Coupa, publisher licensing practices, effective license positions, software normalization, ITIL, ISO/IEC 19770, process automation, Agile
Technologies
ServiceNow, Flexera, Coupa
Responsibilities
Manage end-to-end software request workflows in ServiceNow, administer software licensing and entitlements in Flexera, coordinate purchasing activities in Coupa, lead software renewal processes, maintain and standardize the software catalog, reduce software sprawl through rationalization, produce metrics for cost transparency and compliance
Seniority
Individual Contributor, Analyst
