Operations Management
1,135 open positions
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?Zambia Client Experience Senior Coordinator (Fixed-term)↗ CE, BR 5d Lead day-to-day operations for inbound and outbound contact center teams, drive Customer Experience (CX) strategies, and manage SMS/external communications campaigns to serve smallholder farmers in Zambia.
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20145698 SUPERVISOR (H/M) PORTIS MÉRIDA↗ OtisMérida, EX, ES 5d Supervise and coordinate technical teams and subcontractors for elevator maintenance and service operations in Mérida, Spain.
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Customer Experience & Service Improvement Manager (B2B) IntellihubMelbourne, VIC, au 5d Drive customer experience and service performance improvements for Intellihub's B2B retailer customers by identifying trends, root causes, and systemic issues.
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Manager, National Account Coordinators EquipmentsharecomLas Vegas, NV - Core Solutions $88k–$115k5d Lead, mentor, and manage the daily performance of the National Account Coordinator team to support national customers in the equipment rental industry.
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Sr. Manager, IT Field Solutions MeritonDallas 5d Lead a specialized IT team providing live, hands-on desktop, laptop, and software support for HVAC Service and Control Technicians operating in field conditions (rooftops, mechanical rooms, outdoors).
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General Manager-Construction & Building Materials Industry DhpaceOH Columbus $93k–$93k5d Lead a well-established commercial door business providing new, replacement, and repair services for commercial, industrial, and residential buildings.
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Member Services Supervisor EmployerdirecthealthcareDallas, TX (HQ Office) 5d Lead, coach, and develop a team of Care Advocates to support members through their healthcare journey, resolving escalations and improving service operations.
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Department Manager - Loan Processing EnovaRemote $75k–$75k5d Supervise daily activities of call center representatives and supervisors to deliver exceptional customer service and drive departmental productivity in loan processing.
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Site Account Manager Rr-DonnelleyBoston, MA, us $85k–$85k5d Operations leader responsible for executing service delivery, ensuring operational excellence, and managing client relationships for a BPO account.
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Field Coordination Manager AssetWatchRemote $90k–$90k5d Lead real-time field support and escalation management to ensure seamless execution of field operations and protect the customer experience.
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Client Services Supervisor EurofinsFairfield, OH, us $52k–$52k5d Lead a contact center team to resolve escalated client concerns, manage daily work volume, and drive process improvements to meet SLAs.
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Service Manager Trainee RollinsManteno, Illinois $55k–$55k5d Lead a field service operation for pest control, ensuring top-notch service and safety while training and developing technicians.
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SOC Supervisor SecuritasWaltham Cross, England, gb $0k–$0k6d Lead and manage a team of customer service operators within a Security Operations Centre (SOC), ensuring high standards in ARC, Communications, and Dispatch functions.
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Manager, Customer Care - Support Team JobgetherCanada 6d Lead customer care operations and develop front-line support teams within a complex utility environment to optimize service quality and operational efficiency.
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客服經理 Customer Service Manager (TW Counie Operations) CoupangTaipei 6d Manage and develop customer service team leaders and senior agents to ensure stable operations and continuous optimization of CS teams for Coupang's Taiwan operations.
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Service Delivery Lead - User Support FeverUpRemote 6d Oversee day-to-day operational delivery of a global user support organization for White Label solutions, managing five Team Leads across multiple shifts and markets.
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Customer Service Team Leader Radius-LimitedSalford, England, gb 6d Lead and mentor a customer service team to deliver exceptional service, manage escalations, and drive performance improvements.
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Workforce Management - Senior Associate Manager - Real Time (Bangkok, Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided) AgodaBangkok (One Bangkok Office) 6d Lead a Workforce Management (WFM) team to ensure real-time support availability, manage schedules, and deliver against customer experience KPIs.
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Customer Care Team Leader TomraRemote 6d Lead a team of Customer Care Specialists to ensure high-quality, reliable customer service across European markets, focusing on operational efficiency and continuous improvement.
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Branch Operations Manager StewartUSA MN Edina - 7701 France Ave S $71k–$71k6d Directly engages in field operations outside of core Escrow and Title Operations, supervising branch operations to ensure efficiency, profitability, and customer satisfaction.
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Face to Face Fundraising - Team Manager CancerresearchukHome Based - England (35 Hour Weekly Max) $35k–$35k6d Lead and manage a team of field fundraisers at private site venues and events in London to deliver high volumes of new supporters for Cancer Research UK.
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Customer Operations Specialist↗ SITA Switzerland SarlRemote 6d Partner with account teams to monitor service delivery, operational performance, and customer commitments while managing escalations and driving continuous improvement.
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Manager, Customer Service ThermofisherBudapest, Hungary 6d Manage and develop customer service teams to ensure effective order management, customer support, and process improvement initiatives.
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Manager DesjardinsMontréal, CA 6d Manage a large subset of sales or operations activities or a specialized support sub-function, administering service offers and implementing business plans.
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Manager, Business Service Delivery CableoneRemote 6d Manage and oversee a consolidated service delivery team responsible for end-to-end order management, customer communications, project management for construction, scheduling, and quality assurance for Business customers.
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Field Service Manager AlfalavalSao Paulo - Av Mutinga 6d Lead and develop the Field Service organization to ensure operational excellence, customer satisfaction, and financial performance for industrial clients.
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Fleet Monitoring Center Supervisor - Affirmative for People with Disability (PwD)↗ CaterpillarSão Paulo, SP, BR 6d Lead the Latam Fleet Monitoring Center team to transform machine data into actionable recommendations that improve customer uptime, productivity, and reliability.
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Engagement Support Services - Supervisor - Mumbai - India PlantemoranMumbai - Goregaon 6d Supervise and coach staff in a client service, operations, or support services environment to ensure productivity, quality, and continuous improvement.
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Operations Manager (Italian & English) CnxROU Iasi - 1 Palat Street 6d Coaching and supervising a group of Team Leaders to ensure Client Service Level Agreement and financial expectations are achieved.
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Lead Technical Global Field Operations(Portuguese language) UnisysBangalore, KA, India 6d Lead and optimize global field operations by managing engineer utilization, resolving escalated client inquiries, and driving process improvement initiatives.
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Supported Housing Manager - Extra Care SovereignnetworkgroupWembley, GB $42k–$42k6d Lead a team of Supported Housing – Extra Care Officers to deliver high-quality, person-centred housing management services for adults, young people, and families with diverse support needs including homelessness, disabilities, and mental illness.
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ASP Operations Executive↗ Asus Global Pte. Ltd.Bedok, S00, SG 6d Oversee end-to-end frontend repair operations and manage Authorized Service Providers (ASPs) to ensure timely, quality service delivery and operational efficiency for ASUS devices.
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Senior Manager Client Services - February 2027 Start Date EmpowerPH Manila 6d Managing and overseeing client service activities for plan sponsors and advisors, ensuring high-quality, efficient, and cost-effective service delivery while leading a team.
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Field Service Manager↗ BurroughsRemote 6d Lead a district of field service professionals and digital support teams to ensure maximum uptime and performance for payment, transaction automation, self-service, robotic, and IoT technologies.
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Manager, Customer Support MiterRemote $150k–$150k6d Lead and grow a subset of the Customer Support frontline team, owning queue health, SLA performance, escalations, and coaching for payroll, benefits, and tax questions.
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National Installation Manager Hidrive GroupGoulburn, New South Wales 7d Senior leader ensuring installation and service work performance meets safety, quality, scheduling, and cost targets for service bodies on utes, trailers, and trucks.
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National Intake and Assessment Manager Slater and GordonMelbourne, Victoria 7d Lead and manage the Client Intake & Assessment team to drive legal advice quality, client experience, and enquiry-to-case conversion in a personal injury law firm.
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Responsable Technique Régional EcolabFRA - Rhône-Alpes - Lyon $41k–$41k7d Regional technical manager overseeing a team of field technicians for pest control services, ensuring service quality and client satisfaction.
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Team Manager | Alexandria | MUST SPEAK ITALIAN or SPANISH SutherlandAlexandria, Alexandria Governorate, eg 8d Manage and coach a frontline team of B2B sales/customer service agents in Alexandria, validating sales activities and ensuring performance against lead volumes.
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Commercial Pest Control Lead Supervisor CV2ME PtyBrisbane, Queensland $85k–$85k8d Lead service delivery for commercial pest control contracts across healthcare, education, government, and food manufacturing sectors.
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Customer Service Manager Criterion IndustriesGlendenning, New South Wales 8d Lead and support a Customer Service team to deliver exceptional service, manage workflows, handle escalations, and drive business growth through account management and sales support.
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Client Contact Team Leader Catholic Care Central QueenslandRockhampton, Queensland $97k–$105k8d Lead a high-volume client contact team to deliver exceptional customer service, manage bookings/payments, and facilitate community referrals for CatholicCare.
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Customer Delivery - Senior Advisor Water CorporationCanning Vale, Western Australia 8d Senior Advisor managing escalated customer issues, incidents, and complaints for the Water Corporation, acting as the key link between customers and the utility during field operation challenges.
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Senior Customer Service Representative MichelinMelbourne, Victoria 8d Senior operational lead for customer service, managing inbound/outbound support, KPI reporting, and process improvement for the order-to-delivery journey.
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Service Manager-Victoria Southern Star Windows PtyNorth Geelong, Victoria 8d Lead and transform the Victorian service operation for a window and door manufacturer, overseeing ~50 employees across field service, scheduling, glazing, and parts.
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